Over the last month, I have purchased four watches from AMJ, 3 new and one pre-owned. They offer 4 years interest free credit for most of their watch stock which makes purchasing very easy spreading the payments over 48 months without any interest. Most, if not all their competitors offer up to 3 years interest free credit only.
For the most part, I have dealt with Harvey who has been very polite, professional, communicative, and nothing is ever too much trouble, even when they are short staffed. One timepiece I bought was a watch I had desired for several years and learning that the model had been discontinued, I bought the one remaining piece they had in stock. Prior to shipping the watch to me (for a Sunday delivery), Harvey checked the watch prior to dispatch and found a few very small but noticeable scratches on the case. He emailed me saying he is not willing to send me the watch with the case marks and offered to have the case professionally re-finished at their cost, or alternatively, provide a fair and reasonable discount. I bought the watch on line (a very easy process using the V12 Retail Credit they offer) so Harvey emailed macro photos of the case marks to me. I choose to accept the watch as was with the discount. Upon receiving the watch, the case marks are barely visible and can only been seen under certain light. I am delighted with my watch purchase; buying it very easily with interest free credit and receiving a significant discount without asking proved to me this independent authorised dealer have high standards and care about their customers. And from my positive customer experience, I have since purchased 3 other watches from AMJ, latterly dealing with Marc who was also very helpful and accommodating to my exacting needs and my email communication. I received a discount on another expensive watch bought on interest free credit, and they price-matched against another authorised dealer on a watch one of AMJ’s competitors had on sale allowing me a 35% discount off the RRP.
I cannot recommend AMJ Watches highly enough based on my purchasing experience. An independent authorised watch dealer who go the extra mile to serve their customers well.
