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customer

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1
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3.0
3 out of 5 stars
Average rating

Reviews by customer

AM

AMJ Watches

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3 out of 5 stars

Placed an order for a watch winder

Placed an order for a watch winder, delivery was estimated for the next working day, it didn't turn up then and didn't turn up the day after either. I was also not given a despatch notification. I emailed AMJ with no response, the following day I had to call them only to be told the winder I ordered wasn't in stock. I asked if I could switch to a different colour but AMJ seemingly only send 1 email a day, so that process has taken longer than it should have. It is not the kind of service I expect from a reasonably high end watch dealer. The service I have experienced fills me with no confidence so I shan't be using AMJ in the future. Here is hoping I one day receive my watch winder, hopefully in the colour I originally ordered it as well. Bumped up to a three, as my winder was received, albeit not the exact one I wanted and days after it should have been here