Tobias Bretun
1 reviews•New Reviewer
about 1 year ago
Very bad service and no help
Very bad service and no help
Helpful?
TrustScore
1.6
Poor
3
0
1
0
18
22 reviews in total
Over a year ago
The lift was broken, meaning wheelchair users and those with mobility issues missed out, many of whom had paid 30 Euros to enter. Our once in a lifetime visit to Athens was very disappointing because... See more
Over a year ago
Buy tickets at acropolis directly, they charge a fortune (ticket value: 20€, actual price paid: 32€). The website selected a date I didn’t want, I tried cancelling the tickets and get a refund through... See more
Very bad service and no help
Horrible terrible service, please dont use this website book any tickets, I paid my ticket and they just didnt deliver them!! I missed the time slot, they send a confirmation booking email but at the entry here this means nothing.. I send over emails but they just didnt respond their AI boot chat has no solution for that. It is impossible to find a number. Nedless to say that they charge 40 Euro while the entry on the site is 30 Euro Also there is skipping the line.. at the entrance.. Now I am checking if I can cancel my unrecieved tickets.. and the answer is no as their guidelines states.. Then I received the tickets at 4:30 PM although my time slot was from 3PM till 4PM .. and on the 16th of July instead the same say I ordered them the 10th of July.. meaning dated a week later. Updates on the 13th of July, Now I am asking for refund but no one is answering the email.. or after the contact form.
Based on analysis of 18 reviews rated 1-2 stars for Acropolis Tickets
“scam from Spain, they charge more and don't refund”
“Worst experience ever”
“Very bad service and no help”
“scam from Spain, they charge more and don't refund”
“scam from Spain, they charge more and don't refund”
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Acropolis Tickets is an online platform dedicated to providing ticketing services for various events, primarily focusing on cultural and historical attractions. The company enables customers to easily purchase tickets for visits to iconic sites, museums, and performances, ensuring a seamless experience for both tourists and locals. By offering a user-friendly interface, Acropolis Tickets simplifies the process of securing access to popular destinations and events. The target market for Acropolis Tickets includes travelers seeking to explore cultural heritage sites and individuals interested in attending live performances. The platform is designed to cater to a diverse audience, including families, tourists, and event-goers, by offering a range of ticket options and detailed information about each attraction. Through its commitment to accessibility and convenience, Acropolis Tickets aims to enhance the overall experience of its users when visiting notable sites.
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Reviewers frequently report negative experiences with Acropolis Tickets, citing customer pain points more often than praise. Common complaints include tickets, ticket, acropolis, service. A smaller set of reviewers mention positives such as service, good, good service, top service. Overall sentiment is predominantly negative based on 22 reviews and an average rating of 1.6 stars.
