ACIS Educational Tours Reviews

This was my first international trip with students, and ACIS could not have been more helpful in the planning, logistics, and execution of the trip. Jeannie helped me navigate each step of the trip process with prompt responses and helpful advice. She is passionate about travel, and it helped fuel our excitement for the trip. Our guide, Eddy, was knowledgeable, friendly, and exceptional at matching our group's energy and interests throughout our excursion. Our driver, Fernando, was always smiling, going the extra mile to make sure our travels were safe and comfortable. The whole team contributed to this experience, and we are so happy we chose ACIS. They also went above and beyond when the unexpected hit-- one of the students on our trip tested positive for COVID, and ACIS took care of everything! They made sure accommodations were ready, they set up return testing, they made sure we were well-fed, and they arranged new flights. Honestly, we didn't have to worry about a thing as far as logistics or planning for our extended stay and our return. I am so glad we went to Costa Rica, but I am even more thankful that we chose to go with ACIS.

ACIS is an exceptional educational travel company which has served my needs for over 20 trips to France. Whenever I travel with students, I am confident that ACIS will take very good care of us, and I have never been disappointed. I am also thankful that their generous programs have enabled me to travel for free on these trips and have rewarded me when I'm able to bring more students.

I have been on four trips leading students with ACIS. On every trip, the logistics are extremely well organized (actually perfect) and everything goes precisely as planned. I would never take a group of students with any other company because I would be a nervous wreck! At this point, I only entrust ACIS with such a crucial undertaking. The hotels are centrally located and very good, the food is delicious and designed for the typical teenager, and the tour managers and bus drivers are always excellent. The activities and itineraries are exactly right. My West Coast Representative, Jeannie Page, did an outstanding job keeping us informed about all the travel changes due to Covid, and I am so grateful to her for being so organized. If it weren’t for Jeannie helping me with these details, I could not do these trips. She answers my emails very quickly and thoroughly. Thank you Jeannie Page and ACIS!

I took a group of 6 students and 2 adults on a trip to Italy and France for a Spring Break 2022 trip. This was my first trip with ACIS and I have no regrets. Everything they advertised about convenient centrally located hotels and great food is true. I was very impressed with the menu every night. Our tour manager was amazing and so knowledgeable. A few upgrades would be for the tour manager to take the time and make sure everyone in our combined groups knows each other by name. An ice breaker or simple introductions would be a great way to start the trip. I would also suggest the tour guides for each tourist attraction to be more engaging, clear and thorough. Sometimes we couldn't understand what they were saying due to the accent. I think ACIS' tour of the Roman colosseum should automatically include the Roman forum. My previous two tours of the colosseum and the forum were better, more interesting and engaging. There were a few times on the trip from Rome to Paris where certain structures were brushed over or not discussed unless asked about. Lastly, the listening devices need to be upgraded. Often times, there was a lot of static or they didn't work. By the end of our trip, we could no longer use the listening devices because they didn't work. Due to these reasons, overall I give the trip 4/5 stars.

Every step of the way is handled with the utmost professionalism and care. Love, love, love ACIS. I agree with many of my colleagues who have traveled with other companies that there is just no comparison. ACIS is the very best!

The most amazing trip ever! I have traveled all over the world with other tour companies, but truly from beginning to end this was simply fabulous, and it all started with Beth, our tour manager. A true professional in every aspect of the word, everything she promised was spot on: Great hotels and their locations, the food, the tours and side trips and also Franz and Miguel. Thanks to the wonderful Acis Team who made this all possible!

What an amazing experience! Anna went over and beyond the call of duty, she has to be my most favorite tour guide so far, extremely well spoken, very knowledgeable, sweet etc etc... Our driver Nestor was the best, had some music for us to relax and enjoy the ride. Good old Nina, amazing tour guide, very friendly. ACIS you rocked this trip

Absolutely excellent trip to Peru with ACIS! The activities, the hotels, the food, all excellent. Our guide was exceptional and made everything easy and comfortable. Instead of feeling like a tour, we felt like we were on an adventure from start to finish. I'm already planning my next trip with this company!

Our trip to Italy was everything we expected. It was beautiful, full of history, delicious food, and the service from the ACIS Team was fantastic. ACIS truly takes care of their travelers and handled everything with a high level of professionalism. Edo, our tour manager, was a superb individual who was extremely knowledgeable and kept everyone entertained with his stories and jokes. He did an excellent job with a big group. Overall, we were all very well pleased with our experience. We asked for top quality and ACIS delivered just that! I can't wait for our future adventures with ACIS!

Haven’t traveled with ACIS for a few years. And planning my current trips was like visiting an old friend. This company cares and it’s why I’ll use ACIS whenever I travel with students.

ACIS provided an amazing experience for our group when we traveled to France and Spain. All of our tour guides were very knowledgeable and friendly. Our trip provided us with a great balance of educational experiences and free time. Lucy, our tour manager, was an absolute gem. She was quick to put everyone at ease upon initially landing and is easy to talk with. She addressed any hiccups with urgency regardless of how minor they were. She took a genuine interest in getting to know each individual in our group. Lucy along with the tour guides helped us to understand the customs and culture of each place we visited. Our trip coordinator, Jeannie, went above and beyond to work with our schedule and needs. She followed up upon our return home to make sure our trip was everything we anticipated. We look forward to booking another trip with ACIS soon.

I have completed two international trips with ACIS. One to Greece in March 2019 and one to Italy in March 2022, which was originally scheduled for March 2021. Understandably, we were nervous to be traveling again, but ACIS took such good care of us! They made everyone (teachers, students, and parents) feel safe and secure. Everyone was fully vaccinated, and we were able to do everything we wanted to do and go everywhere we wanted to go. The hotels were high-quality and the food was delicious. Our tour manager could not have been any more helpful, informative, or caring. We were a large group of 35, and he really helped streamline everything for us. ACIS was in constant contact to make sure everything was going well, and I wouldn't have trusted any other company in these uncertain times.

I've completed three international trips with ACIS. They are the gold standard. The value for the price is unbeatable. The support you get preparing and leading up to the departure, during the excursion, and on the return gives leaders the peace of mind we need so that we can focus on supporting our students through these incredible experiences.

Andalucia: El sol y el sur: What an amazing trip! Our Tour Manager (TM), Kate, was absolutely amazing! The group was always engaged in every place that we went - even with the rain! Our hotels were top-notch, and we all had an amazing experience! I would highly suggest adding the Flamenco dance lesson and dinner show. We had a blast learning about the culture of the dance and the history behind the people.

Don’t not give this company your money! Also, don’t believe the positive reviews. When the pandemic shut down international travel ACIS kept peoples hard earned money. When they started getting bad reviews because of it they shut down their page. This is truly a scam company.

My school has been using ACIS for about 10 years now. I took over running the Europe trips 4 years ago and all of my experiences have been great! The last week of February 2022, I took 31 students to Italy and it was AMAZING! Leading up to the trip is always nerve-wracking, especially during Covid times, but Tom (the regional director I work with) was able to guide me through everything I needed to do to prepare for this trip in a safe way. We got all the students covered with the correct insurance needed (based on their grade year) and it was comforting knowing that if anything were to happen we had a team of people we can contact any time in the US or Italy. Adrian, our tour manager, has been someone we worked with for years and he made sure we were safe and comfortable (while also having fun) at all times. The students had a BLAST and the parents were so happy with how smooth the experience was when traveling with a bunch of students to Italy, after not having traveled in years. I will continue to work with ACIS and I cannot wait for the next trip we plan together!

The absolute best in student travel, period. When traveling I often see other student travel company groups and can’t help but think that they have no idea what they are missing. ACIS takes care of everything from start to finish and has the most professional guides, managers, and support staff. I’ve been using them for 10 years and will continue to do so. While Covid disrupted travel, ACIS offered numerous protection plans, and any traveler who opted for one of these plans received full financial protection/coverage/refunds. We just completed a February 2022 trip and it was fantastic. Would absolutely recommend ACIS to anyone who wants an amazing, smooth, and enriching student travel experience!

As others have said - don’t use this company. They scammed my daughter out of thousands of dollars when trip was cancelled due to COVID. She was a senior in HS and will never be able to use the voucher they provided. They could have and should have provided 100% refund because I know they were able to get their money back from the places that were booked for the trip. I’m wondering when the people in this review page took their trips to write these reviews since travel has been on hold for a while. Don’t use ACIS they will take your money!

This company literally TOOK my daughter's hard earned money during the pandemic. They did NOT refund her properly when our trip was cancelled at the start of the pandemic. They have changed their Facebook page to deceive all the newcomers of their ways. They are still in business ONLY bc they kept the children's money instead of reimbursing the students who lost out on travel simply due to bad timing at the start of the pandemic. Please do your research before using this terrible company. They are thieves. Read about them on the Better Business Bureau and look for the Facebook page ACIS Covid Refunds for students so you can see the large number of people negatively affected by this company. They DO NOT do right by the students and are greedy, money hungry, jerks.

Traveling with the ACIS dream team was a breeze. Peter, Tom, Jennie, and Amber put together a fantastic tour through Budapest and were always available to make sure that all our needs were met. It's such a pleasure to work with professionals that understand the assignment: time, people, and geography management at its best. If I could give them 20 stars, I would!