Review summary

Above9 Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

B
Worked at problem until solitio

Worked at problem until solitio. Found.

JF
Layla helped find the right flights for…

Layla helped find the right flights for my family vacation. She was very patient adding frequent flyer accounts or changing the dates of a flight to get it just right.

R
Very pleased with the speed and…

Very pleased with the speed and efficiency we received.

J
Joe Godwin

I continue to work with Above9 Travel for one single reason - JOE GODWIN. He is the epitome of what perfect customer service means. He is truly exceptional in every sense of the word.

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All reviews

859 total • Write a review

Showing 631 - 640 of 855 reviews
WE
4 out of 5 stars

The system was a bit chaotic

The system was a bit chaotic, mostly because we have booked this trip on many previous occasions through various suppliers. However, the Above9 rep was extremely helpful being prepared to listen and understand our requirements. We must have had 50 communications over a number of days

Date of experience: June 18, 2023

AO
5 out of 5 stars

Really efficient

Really efficient, did what they said, when they said. I booked a business flight cheaper than a premium economy from Sydney to London.

Date of experience: June 17, 2023

US
5 out of 5 stars

Toller Service

Toller Service und freundliche Beratung durch einen persönlichen Ansprechpartner. Alle Fragen und Anliegen wurden schnell und absolut zufriedenstellend bearbeitet.

Date of experience: June 17, 2023

s
5 out of 5 stars

Silvester was very efficient & helpful…

Silvester was very efficient & helpful in finding me the best fare for my next trip to the US. I highly recommend him .

Date of experience: June 16, 2023

HC
3 out of 5 stars

Inability to accept credit card…

Inability to accept credit card followed by incorrect info for receiving a wire transfer of money followed by “magicallly” being able to accept my credit card. Very frustrating & time consuming. However Mr. Upton was very good!

Date of experience: June 15, 2023

A
5 out of 5 stars

Ace is a credit to your company

Ace is a credit to your company. When the flight I wanted go bought before I could act, Ace went the extra distance to find an alternative. He communicated often and responded to all my requests. I will do business again with your agency. And I have used several and your firm are Amongst the best

Date of experience: June 13, 2023

E
5 out of 5 stars

Dean is a very attentive and courteous…

Dean is a very attentive and courteous agent. I appreciate his help a lot! He researches all requests at his best and does not become irritated with multiple changes. Truly a good travel agent :)

Date of experience: June 3, 2023

MK
5 out of 5 stars

Donovan extremely responsive and…

Donovan extremely responsive and knowledgeable

Date of experience: June 3, 2023

R
5 out of 5 stars

Always most helpful and courteous

Always most helpful and courteous - they always make you feel important. Always find the best results.

Date of experience: June 2, 2023

c
5 out of 5 stars

It was quick

It was quick , easy and a good price

Date of experience: May 28, 2023

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