Ace was very attentive
Ace was very attentive and patient with my flight wishes. After many days, we found the right solution. Thank you petra
Above9 Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Ace was very attentive and patient with my flight wishes. After many days, we found the right solution. Thank you petra
very helpful and good price
Haven't used a travel service for many years... taking a trip to Bali next spring. Martin was able to secure great business class tickets for thousands less than I was finding online. Great service!
Chris was so helpful and nothing was too much trouble for him. I can’t recommend them highly enough.
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You ask to much
Date of experience: May 22, 2025
Dealing with Above 9 Travel was so easy. As a frequent flyer I have dealt with some horror travel agents. At Above 9 I dealt with Enzo Antony and couldn’t ask for a more helpful and professional travel agent. He asked all the right questions and found the best trip for us for a better price than I found. I will use Enzo & Above Travel for our next trip.
Date of experience: May 20, 2025
US
I booked a ticket with this company at first they sent me an offer, I got back to accept it and paid for it including the travel protection a day later the agent contacted me saying that the offer was not available anymore that they are only good for 30 minutes so he sent another one 476£ more expedited which I accepted so happened that the airline lost my baggage and I contacted Above9 to file a claim but not Above9 not the airline has responded this happened on 02/05/25 so I don’t why they offer a travel protection if they don’t honor it. Update, I have read your response the baggage was not returned after 96 hours I think you are trying to dodge the fact that your travel protection is worthless,
Date of experience: May 19, 2025
Prompt response,very helpful.
Date of experience: May 19, 2025
Was referred to Above9 by a friend who had used them frequently for international flights. I've always been leery of third-party booking entities (consolidators etc.), particularly someone with a FL cell phone who was stationed in Latvia, however, in speaking to Ace Young (aka "Ace") it was apparent he was well versed in the intricacies of finding the best rates, flights etc. He was EXTREMELY responsive, working US hours from Latvia; patient with my questions and hesitancy; always accommodative. In spite of an incredibly competitive fare direct from United Airlines, Ace was able to work his magic and secure me a savings of over 10% beyond that. So far, so good.
Date of experience: May 19, 2025
Sylvester was very helpful in satisfying my request and assisting with my credit cart problem.
Date of experience: May 18, 2025
They were extremely easy to work with and were able to get us excellent tickets at the best price. Highly recommended.
Date of experience: May 17, 2025
I had my doubts about getting a refund but Joe came through. American Airlines will not see me on their flights again. Thank you Joe for keeping on them!
Date of experience: May 17, 2025
US
I recently booked a business class flight with the help of Layla, and I must say the experience was outstanding from start to finish. She was incredibly patient throughout the process, ensuring that I found the best possible deal to suit my requirements. Layla kept me well-informed at every stage, promptly addressing any queries I had. Her professionalism and attention to detail made the entire booking experience smooth and stress-free. Highly recommended for anyone looking for a top-tier and reliable service.
Date of experience: May 16, 2025