Review summary

Abbey Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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E

Elaine

5 out of 5 stars
Thank you Suzanne and Abbey Travel

Our Lapland trip was absolutely magical, and we owe a huge part of that to Abbey Travel – especially Suzanne, who was simply outstanding from start to finish. From the moment I considered booking our trip to Lapland, Suzanne was incredibly patient, helpful, and always honest with her advice. She kept us updated every step of the way, answered all our questions (no matter how small!), and made sure we had realistic expectations – which actually made the whole experience even better. The trip itself was unforgettable – meeting Santa, husky sledding, reindeer rides, and the stunning snowy scenery. Thank you, Suzanne and Abbey Travel, for helping us create memories that will last a lifetime. Highly recommend!

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A

AnnMarie

5 out of 5 stars
Awesome customer service

Awesome customer service Tx so much Abbey Travel team!!!

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CF

Chok Fong Ong

5 out of 5 stars
Very good

Very good service and communication

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All reviews

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Showing 971 - 980 of 996 reviews
c

Have booked Sydney 5 times through…

Have booked Sydney 5 times through Abbey Travel and they are nothing short of fantastic to deal with

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c

Marie Byrne went that extra yard to…

Marie Byrne went that extra yard to look after me. She is a credit to your company

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c

Excellent Service

Excellent Service

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c

I was looked after by Kevin who was…

I was looked after by Kevin who was extremely helpful and professional- would highly recommend!

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M

Elyse is very helpful

Elyse is very helpful! Got our Visas sorted without any hassle or fuss! Very friendly and helpful. Excellent Customer Service! Thanks!

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CB

Positive experience

Friendly helpful staff, easy to book, all questions answered

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CF

Good overall experience

Good overall experience, and great customer service support.

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c

There amazing Just called them…

There amazing Just called them yesterday and today all is sorted. Trip of a lift time.

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PD

Excellent Service

Excellent Service

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CK

Thank you so much Toni

I was very impressed with Toni's commitment to organising our cruise 2020. At all times over past couple of weeks Toni kept me updated with what was going on and I could not be happier with the finished product. A fabulous representative of Abbey Travel to deal with, with customer service to the highest standards. Many thanks Toni

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