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4.8
Excellent
1,000 reviews
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Review summary
ZoomDoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Amazingly helpful doctors
Amazingly helpful doctors, who were genuinely sympathetic and showed great empathy. I needed their help and they were there. I would recommend ZoomDoc to anyone.
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Great experience
Great experience, highly recommend.
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Excellent
Excellent, fast turnaround time within couple of hours. Have used this service before and similar previous experience. This time the airport didn’t need us to show any documentation but for us it’s better to have it than to not.
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zoomdoc.com
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Showing 51 - 60 of 996 reviews
B
Purchased a Fit to Fly for my daughter…
Purchased a Fit to Fly for my daughter who had chicken pox before going abroad. Process was extremely simple and we had her certificate in under 30 mins. We never got asked for it, but it was such a relief to know we had it just in case someone asked!
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MM
Very impressive and efficient service.
Very impressive and efficient service. The information requested is full but realistic for what is being provided. The whole process feels secure. The documents were provided within the timeframes offered both digitally and originals. A service I would definitely recommend.
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AJ
Travel with medication letter - received quickly, did what I needed it to do.
Tried getting one from my GP weeks prior but they didn't even get back to me, so did this last minute hoping for the best. I was worried it wouldn't come through in time before my flight but I got it in just over 90 mins after I applied. It's a very standardised letter, they basically just use the same template and add your specific meds, name, passport number etc, but I had no problems at the airport with it. Only issue is that it asked my sex as listed on my passport which is F but I am a transgender man and have been living as such for over half a decade. As they clearly just use a template, the letter used 'she' to refer to me instead of he, which wasn't ideal but it didn't cause any problems at the airport. As always, the systems aren't made for people who don't fit into the template, but it did what I needed it to do so thank you for the prompt service.
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MJ
Amazing service that saved me waiting nearly 2 months for a GP appointment for a simple referral
I couldn’t get a GP appointment with my NHS GP, not even for up to 2 months in advance, which would have prevented me from accessing private healthcare through my workplace health insurance policy. ZoomDoc allowed me to fill in the form, provide the information I would have given to my GP, and I was able to get a referral to start a claim within 2 hours of submitting the form. A lightning quick turnaround compared to waiting 2 months just for an appointment with my GP. I can’t thank you enough for your service; which is very reasonably priced as my GP practice charge this much for a private non-NHS referral to be written. All information was accurate and correct. Exemplary service
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hj
Quick efficient serviceProfessional carried out…
Professional company who carried out the task efficiently and quickly. Helpful personnel too.
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sm
Zoomdoc is a excellent service ive used…
Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the First disability letter excellent I then wanted another letter with more details a different doctor did it but wouldn't extract particular information from first letter his opinion was to the effect i didn't meet the physical requirements despite me uploading court legal documents of tribunal outcome confirming mobility issue however I could of advised him differently on could letter be worded with He relies on a wheelchair to avoid psychotic episodes of his fear of organ damage Rather than me asking to use " he needs to use a wheelchair " like from first letter I asked for refund because doctor wouldn't change letter wording Refund authorisated then on first letter i asked for refund because how can one doctor agree with me and another not Obviously they can have different opinions but surely with my evidence is not difficult to understand with court judge documents confirming wheelchair use to avoid making pain worse and wearing specially adapted clothes to prevent damage to his organs by raising his arms to then psychotic diagnoses from me genuinely believing internal injuries causing the issues Then another refund authorisated and they claim it was a oversight only after i asked for refund and challenged them on doctor opinion and claim there unable to confirm my limited mobility as I need to see them face to face as if the evidence I sent them was insufficient a legal binding court tribunal document like first doctor would not of issued first letter otherwise second doctor claim I needed scans with proof when its a psychotic disorder lol obviously not to me it's not Never less excellent company my situation is unusual but not difficult to understand somatic delusions can Effect mobility nothing needs to be proved on scans like one doctor said And for Gigi Francois shes lovely but did avoid answering the phone in my opinion because i tested it with different numbers and she appeared on one call she couldn't wait to get off phone from me however I will say it might of come across with me complaining unpleasant even though I was not hostile or rude in any way shape or form I was just simply being assertive Thank you zoomdoc I would be happy to deal with you again 😊 Respone from zoomdoc regarding my review they was unable to provide me with letters when they already issued them lol and only cancelled them on my request I've used another service and got exactly what I wanted Cheers
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