Far too expensive actively looking to…
Far too expensive actively looking to ditch you!

Zempler Bank is a financial institution specializing in business banking solutions tailored for micro-businesses and self-starters in the UK. The company offers a range of business bank accounts designed to meet the needs of entrepreneurs, including a free account option with no monthly fees. Zempler Bank's services include secure online banking, cash deposits at Post Offices, and a variety of payment options, allowing customers to manage their finances efficiently. With a focus on simplicity and accessibility, Zempler Bank provides accounts that cater to different business requirements, including options with cashback on card spending and a savings pot with interest. The bank is fully regulated and offers customer support through a UK-based team, ensuring that micro-businesses receive the assistance they need as they grow. Customers can apply for an account in just minutes, making Zempler Bank a convenient choice for those starting or managing small enterprises.
Reviewers consistently report positive experiences with Zempler Bank. Customers often highlight service, helpful, great, customer.
A minority mention drawbacks around bank, money, account, business. Overall sentiment is strongly positive with an average rating of 4.5 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Always friendly staff on the other side of the call Quick to reassure me about my issue and give advice to help When...”
“Most recently, our bank account has been frozen for reasons unknown, payments that are being sent from our customers...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Zempler Bank is #4 of 5 on overall rating in this group.
60 reviews of Zempler Bank. Filter by what matters to you.
Far too expensive actively looking to ditch you!
Genuinely terrible bank. They impose restrictions on incoming money to business accounts for no reason. I have been blocked from receiving an inbound payment for days. STEER CLEAR if you are a business owner
Since the takeover with this bank my business has suffered from having Zempler as our bank. Most recently, our bank account has been frozen for reasons unknown, payments that are being sent from our customers are automatically rejected and Zempler will not answer why, it is losing us money and damaging our relationship with customers!
Quick answers to the questions people ask most.
Zempler Bank has received a range of reviews, with an overall rating reflecting both positive and negative experiences. The bank's customer service has been highlighted positively, with many customers noting helpful representatives.
While some reviews express concerns about service and account restrictions, there are numerous verified reviews that indicate legitimate customer interactions. Overall feedback suggests a mix of experiences, with both commendations and complaints.
Zempler Bank provides a range of financial services including personal banking, business accounts, and customer support for various banking issues, as noted in customer reviews.
Specific pricing details are not provided in reviews, but customers have mentioned monthly payment agreements and concerns about costs, indicating a need for clarity on fees.
Customers have reported positive experiences with Zempler Bank's customer service, highlighting quick response times and helpful staff. Support can typically be reached via phone or their website.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
This is the worst banking experience of my personal and business banking, ever. My first Deposit was for £12,000 from a well known financial institution. My account was restricted for investigation. I was asked for proof of this transaction. And I was given an email address to send it to. Every thing i sent it. I got an email from zempler telling me not to use that email address. All the phone calls I made, had no affect to release my money. Due to this bank I have now lost the new business premises we were moving to. I will now be taking legal action to releases my money. I wouldn't give them 1 star .absolutely discussed with this bank. If that's my first deposit from a financial institution. How can I deposit money from a unknown customer.
If I could give a 0 star i would. They suspended my account with my last bit of wages in. Wouldn't allow me to transfer it out and are not telling me why or even responding back to me. This company is scam, freezing people's money and giving no reason. My boyfriend also had his bank frozen for absolutely no reason. It's plane straight up fraud but they get away with t due to this. They get away with it due to this UK law. Crime Act 2002 (POCA)
They just frozen my account with no reason, no explantion. I am abroad. My money is locked, and they do not give a a time frame to solve the problem.
Zempler Bank is a financial institution specializing in business banking solutions tailored for micro-businesses and self-starters in the UK. The company offers a range of business bank accounts designed to meet the needs of entrepreneurs, including a free account option with no monthly fees. Zempler Bank's services include secure online banking, cash deposits at Post Offices, and a variety of payment options, allowing customers to manage their finances efficiently. With a focus on simplicity and accessibility, Zempler Bank provides accounts that cater to different business requirements, including options with cashback on card spending and a savings pot with interest. The bank is fully regulated and offers customer support through a UK-based team, ensuring that micro-businesses receive the assistance they need as they grow. Customers can apply for an account in just minutes, making Zempler Bank a convenient choice for those starting or managing small enterprises.
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