Review summary

Winn Group is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

PS
So helpful and and tok a great load of…

So helpful and and tok a great load of worry away

Scott Castelow

had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained everything in a way that was easy to understand. His attention to detail and genuine willingness to help made what could have been a stressful situation feel smooth and manageable. I truly appreciate his support

S
Review

First time going through this, and the communication from Esther was great and clear, and she was very patient

BL
Summer was very patient with me…

Summer was very patient with me regarding the sensible situation that my members of family were involved.

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All reviews

1,000 total β€’ Write a review

Showing 981 - 990 of 996 reviews
c
5 out of 5 stars

He is very friendly over the call

He is very friendly over the call

Date of experience: March 12, 2025

c
4 out of 5 stars

Great service but slightly noisy office!

Mary was very helpful and patient in understanding what happened to our unique claim. Although their office back ground noise was quite high, I could hear almost snippets of other agents' conversations. But nevertheless, Mary was able to communicate with me effectively and manage to get all details required for the moment. Happy with her service thus far.

Date of experience: March 12, 2025

WW
5 out of 5 stars

Spoke to Bolu with regards to an…

Spoke to Bolu with regards to an insurance matter, she was very clear & precise with her questions, was a pleasure to deal with her!

Date of experience: March 12, 2025

MW
5 out of 5 stars

Connor Angus was very helpful and…

Connor Angus was very helpful and informative

Date of experience: March 12, 2025

c
5 out of 5 stars

Good experience and easy communication.

Good experience and easy communication.

Date of experience: March 12, 2025

SH
5 out of 5 stars

Faye Cassidy was lovely helped me sta…

Faye Cassidy was lovely helped me sta calm as I was frustrated with the accident she made thinks easy for me to understand.

Date of experience: March 12, 2025

TC
5 out of 5 stars

Polite but friendly and informative

Polite friendly informative

Date of experience: March 11, 2025

c
5 out of 5 stars

My experience with Kate

When I spoke to Kate Boxton, i was panicking and did not have much idea what I should do but Kate assured me that it’s fine and she took her time to explain everything to me step by step for me to understand. Kate passed me to different departments that I did not have to drop the phone to call another again. Everything was done in the same day and I had peace.

Date of experience: March 11, 2025

MC
5 out of 5 stars

Fab customer service

Fab customer service

Date of experience: March 11, 2025

PJ
5 out of 5 stars

I had my first accident ever

I had my first accident ever, basically I didn't know what to do..was a bit of panic.I took a few pictures of a damage and exchanged details with a person who hit me. Then I found a number on my emails and called the insurance company..Scott Newton took my call and it was an absolute blast ..everything was sorted so quick ..my car was picked up in and hour and half, had a hire car following day due to be a van but hey I wouldn't mind to wait ...car was repaired in an incredible 3 days from accident. Well good service. Now I just add an injury claim ...instant service from Scott Newton side and feedback available online...I will be carrying with my insurance through this company for a long time with this amount of service included.thank you very much

Date of experience: March 11, 2025

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