Review summary

Wessex Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

M

MFB

5 out of 5 stars
Adam and Jamie, Wessex install team

Adam and Jamie turned up when they were scheduled, were polite, knowledgeable and got tje job done with no issues. Thanks

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BO

Barrie Osborn

5 out of 5 stars
Thank you to Jamie and Brandon

Thank you to Jamie and Brandon, for doing such a good job with the garden stage of our install. They were really friendly and accomodating. You can tell they want to do the best job for the customer.

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AO

Anita O'Brien

5 out of 5 stars
Very quick and efficient installation…

Very quick and efficient installation of the wires in the garden. team 4 were polite and helpful. Will be glad when it’s all up and running! Many thanks

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NM

Nigel McArthur

5 out of 5 stars
Team 3 great

Team 3, cheerful despite it being the last job on a humid day! All completed and tidy. Thanks Wessex 😀

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Company details

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All reviews

738 total • Write a review

Showing 171 - 180 of 734 reviews
M

Had issue with router

Had issue with router. Rang them up, ran through some checks. New router dispatched, great support. All up and running.

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K

Love Wessex Internet

Love Wessex Internet - great internet provider, really easy to deal with and recently Lucy in customer service assisted me with a change of detail - she was super helpful and efficient. The internet is reliable, fast and great value for money. Would highly recommend them as an internet provider.

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JF

Change to service

I requested a change to my telephone service ; Zoe had the change implemented within hours of the request being made. Excellent Customer Service well done Zoe.

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SB

Great customer service

Service.. customer support.. efficiency

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MW

Lucy, excellent customer supporter.

Lucy the lady at the other end of the call was on top of the situation immediately and sorted out my billing issue.

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LB

Great customer service

Great customer service, super nice guys Adrian, Adi and Jimmy had us all set up and ready to go so quickly. Fantastic service and really friendly helpful knowledgeable. Thanks!

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NW

Excellent installation & much improved performance

We were kept in the picture while fibre was being laid to our village and the installation by Chris P was excellent. The result is a very neatly fitted modem connected to a sleek looking router providing internet access at a speed of around 6 times that of the best we have previously managed. I would recommend Wessex Internet without hesitation to anyone seeking a high speed, fibre connection.

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TB

Brilliant provider

Brilliant provider we live in Mudford and tried them all, BT, Sky etc we were getting around 5-7 meg on a good day now with Wessex we are over 100 essential for working from home

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AP

Garden team 5…

Garden team 5 were very polite and friendly. The garden is quite large and there was a long way for the cable to come but they were very quick and left everything very tidy. A lot less mess than I thought there would be

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GW

Clean and helpful

Tyler arrived and explained all that was to happen with connecting us to Wessex Internet full fibre. Efficient and clean. Very happy to recommend.

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