Wego.com Reviews

Best price, installmetnt plan is help and Peter (support agent) was very professional.

Thank you for the instantly response and solved regarding the booking issue, wego is the one of the best online website.

استاذ بيتر انسان مهذب جدا وخدوم فعلا شكرا جدا

Gasser mad my inquiry so easy and assisted me with a great attitude!

I was worried that i didn't get my confirmation email but as soon as i contacted the customer service their agent Gasser solved my query .

Misleading baggage information. During booking, baggage details were shown as “Data not available”. Later I found out one flight had 15 kg baggage and the other had none. I was traveling with two suitcases (one for me and one for my mother). Adding one bag at the airport cost 450 SAR, so we had to leave one suitcase behind. Customer support refused compensation or responsibility.

تعامل رائع وسرعه الرد ممتازة

الاستجابة ممتازة من الأستاذة يارا

خدمات ممتازة وشكرا إلى الاستاذ /جاسر

“I booked a flight with wego, and at the time of booking, it was mentioned that the cancellation fee would be 750 riyals. However, when I tried to cancel later due to personal reasons, customer service informed me that the ticket couldn’t be canceled, and no refund would be provided. On top of that, the customer service representatives were also quite rude and unhelpful when I asked for clarification. This overall experience reflects very poor service, and I wouldn’t recommend booking through wego.The rates shown initially differ from what you end up paying, and the service quality is subpar. I strongly advise against using this app for flight bookings.”

ا. مارتينا اشرف منتهي الاحترافيه و السرعه

شكرا جزيلا للخدمة المميزه واسئلة الامان برافو 👏🏻👏🏻👏🏻

خدمة العملاء ممتازة حتي إذا كان الاستفسار لا يخص موقعهم لكن تم مساعدتي بأفضل صورة وشكرا ل مارتينا اشرف ذوق جدا

booked two rooms on Wego with a clearly written request for the rooms to be next to each other. The hotel informed me upon arrival that they cannot meet this request, and directed me back to Wego for compensation. However, Wego refused any assistance, even though the issue affected the comfort and purpose of my stay. I am only asking for a partial compensation (one night) for the inconvenience. I hope the Resolution Team can help.

Very friendly and supportive wego staff. Highly recommended for booking your flights in future.

Very bad company agent Zain alvi he deal with me first he book three tickets for me I pay for it and after he cancelled and he told me you have to pay me one more time and they will refund you I pay second time after that he did not picked up my phone and blocked me don’t trust on that company , they did fraud with me £3000

شكرا للاخ بيتر وعبد الرحمن على وقوفهم معي دون انقطاع لمدة أكثر من ساعتين حتى وصولي إلى التذكرة شكرا جزيلا لجهودهم

السيد جاسرتعاون معي تماما

كان هناك مشكلة اشكر الاستاذ وليد وجميع العاملين في ويقو اولا على اهتمامهم وثانيا على مساعدتهم وثالثا على انهاء الاشكاليه بحلول فعلا ترضى العميل شكرا من القلب

Thank you so much Ahmed Gamal from Wego team you made my day 🌸