Review summary

Water Babies receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

MD
Great teachers!

Kathrin has been an amazing teacher for the last year... Very friendly and engaging with the children and able to lead the lesson so that all the children get to improve and have a good time.

Excellent introduction to water no matter how young your baby

The swim instructors are fantastic, we had 2 in our time with water babies. From our first lesson when my little one was 6 weeks old to my last session when she was 8 months old. They were kind, helpful & most of all kept us safe in the water whilst having fun and bonding with our babies. It definitely helped my confidence & my little one has always loved the water & isn't scared at all. The only reason for 1 star short of 5 was the venue, because it is a private school it wasn't catered for the usual public swimming. So the changing facilities weren't set up with cubicles, showers, changing tables for babies etc. However, it was very local for us, so we were happy to compromise on this. We could have had lessons further afield with a more formal changing facility but this wasn't practical for us to travel.

HS
Toria the waterbabies instructor at…

Toria the waterbabies instructor at jethen house is absolutely amazing!! She goes above and beyond to make parents and children feel comfortable, supported and heard. Nothing is too much trouble and any concerns you have regarding swimming with your little one is always taken into consideration and the support you didnt even know you needed is alway's given to make you feel confident and ready to swim with you baby. You can really tell the passion she has for waterbabies not only as an instructor but also as a parent who has been through it twice. Im so so glad I chose waterbabies and im so so glad we were put into Torias class.

.
Progressive and fun

Lessons are progressive and so much fun for me and my daughter. We have been attending since she was 12 weeks old and have no intentions to stop. The confidence gained in just 14 weeks is incredible. Lessons do tend to run late meaning we start later than expected, and this obviously will happen when dealing with children! but I have noticed that our session is occasionally cut five minutes short which is disappointing considering each session is over £20 for half hour.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

879 total • Write a review

Showing 1 - 10 of 875 reviews
EW
5 out of 5 stars

Just amazing!

Natalie is just absolutely incredible! I can't believe how much she has helped Millie to grow in confidence and she genuinely spends her whole lessons smiling away every week. She has learnt so much in such a short space of time and I can't wait to continue her lessons.

Date of experience: July 17, 2025

GW
5 out of 5 stars

Great first swimming lessons

Great teachers who care about their little swimming stars. The office staff are really helpful and friendly. The booking and payment systems are easy to use. The pool we use to swim is a little unloved. It could do with a refurbishment and an additional really deep clean but it's still a nice environment.

Date of experience: July 17, 2025

c
5 out of 5 stars

classes are well organized with…

The classes are well organized with similar aged children. The teacher is great with the parents and children and the lesson is interesting, varied and fun. I have noticed that over the weeks, the children in the lesson have improved in confidence and ability. You can see how they love the swimming experience.

Date of experience: July 17, 2025

AC
5 out of 5 stars

We started last this feb 2025 with my…

We started last this feb 2025 with my son Anakin and couldn’t thank water babies enough!!! He has learnt so much and will be carrying on with water babies next term, April is an amazing teacher very kind and has taught my son so much xx

Date of experience: July 17, 2025

CE
5 out of 5 stars

A must for coastal babies

My daughter started swimming with Water babies at 3 months. We are both learning new skills and it has made me feel confident to take her swimming alone. Beth is a great teacher and I can see how the songs and activities are translating into water safety and swimming techniques. Living by the coast I wanted my daughter to grow to be a capable water woman and I feel Water babies is the best starting step towards that.

Date of experience: July 17, 2025

FJ
5 out of 5 stars

Brilliant teaching

Brilliant teaching, my child absolutely loves the water!

Date of experience: July 17, 2025

J

Joe

US

5 out of 5 stars

Best decision for baby

Amazing teachers. Friendly environment and baby loves it. Watching how fast little one has improved in such short time has been incredible.

Date of experience: July 17, 2025

EB
5 out of 5 stars

Even though my baby is still having a…

Even though my baby is still having a hard time enjoying swimming and hasn’t made big progress yet, but I’m giving 5stars. and I just want to say how truly grateful I am for our teacher. She is incredibly talented, kind, and patient, not just with the babies, but with the parents too. She speaks to my son with so much warmth and care, and she always takes the time to help me feel supported and encouraged, even when it’s tough. I never feel judged — only supported. Her positive energy and gentle approach are the reason I want to keep going, even through the challenging moments. Thank you for all the effort you put into each lesson. You make a real difference, and I’m so glad we have you on this journey.

Date of experience: July 17, 2025

AN
5 out of 5 stars

Classes went very well..!

Classes went very well..!

Date of experience: July 17, 2025

KK
4 out of 5 stars

Really fun lessons where you can see…

Really fun lessons where you can see your little one develop skills each lesson. The office staff are very helpful with lessons changes. Chelsie is an amazing instructor! Looses a star solely based on price. I am aware it's the going rate across alot of baby swims but when maternity pay is rubbish, £20odd a swim is alot, especially when lots of classes are missed with baby being ill. The catch up tokens are a good idea to resolve this, but limited local catch up options. Overall very positive experience.

Date of experience: July 17, 2025

Previous12•••88Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.