Watches of Cupertino specializes in offering a wide range of luxury Apple Watch straps designed to enhance the aesthetic appeal of smartwatches while providing practical benefits. The company’s products include various styles such as titanium, stainless steel, and sport bands, catering to diverse consumer preferences. Each strap aims to combine the elegance of classic timepieces with the modern functionality of smartwatches. Targeting customers who appreciate both style and quality, Watches of Cupertino provides accessories that transform Apple Watches into more refined timepieces. With an emphasis on durable materials and sophisticated designs, the company aims to attract individuals seeking to elevate their smartwatch experience through fashionable and functional bands.
Reviews for watchesofcupertino.com reveal a predominantly negative experience among customers. While a few reviewers praise the titanium bands for their compatibility with the Apple Watch Ultra, noting their sophisticated appearance, the overwhelming sentiment highlights significant issues with product quality and customer service.
Many consumers report receiving defective items, such as clasps that fail after a short period, and express frustration over unresponsive customer support when seeking replacements or refunds. Complaints about delayed or missing orders are also common, with several customers stating they never received their products despite multiple attempts to contact the company. Overall, the combination of poor service and inconsistent product quality leads to a largely unfavorable impression of the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 12 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.0 | 2 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
“Bad quality & terrible customer service Band fell apart after a few months and although I was promised a new one it...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 2.2 out of 5 (poor) | — | 12 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: watchesofcupertino.com is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.4).
12 reviews of watchesofcupertino.com. Filter by what matters to you.
Over a year ago
New user, got it, some difficuty sizing it, accomplished. Clasp is difficult to operate. Looks good. Can this band be worn in the water. From the rusted clasp comments, looks like not. Price is relati... See more
Over a year ago
I made an order on April 26 and I haven’t anything yet, only a short answer saying that it would be delivered in 9 days, it’s been almost two weeks and nothing. Your customer service and delivery is j... See more
Over a year ago
Bad quality & terrible customer service Band fell apart after a few months and although I was promised a new one it was never sent ! AVOID THIS DODGY COMPANY !!!
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New user, got it, some difficuty sizing it, accomplished. Clasp is difficult to operate. Looks good. Can this band be worn in the water. From the rusted clasp comments, looks like not. Price is relatively high for quality.
I made an order on April 26 and I haven’t anything yet, only a short answer saying that it would be delivered in 9 days, it’s been almost two weeks and nothing. Your customer service and delivery is just sucks.apparently you only concern about getting orders and then you just don’t care much. When you go through the reviews you’ve realized that there is many complaints about your service. I need to know what happened to my order, and when do I supposed to get it . I would appreciate your prompt response. Never gonna buy anything from you again,
Placed an order on Jan 20 and no sight of my order yet on Feb 7. Have emailed the customer service team twice with no response. Website says it ships from their UK warehouse and takes 2-4 days for UK delivery - clearly not the case as the tracking link shows the journey began in China.
Bad quality & terrible customer service Band fell apart after a few months and although I was promised a new one it was never sent ! AVOID THIS DODGY COMPANY !!!
Watch out for this brand. They are great at marketing and poor at support and the quality is not there. Check other cheaper options on Amazon and have the confidence that at least Amazon will back up your order. Note: they delete negative comments from instagram which I suspect is a top selling channel for them.
Never received my titanium band it arrived in the US from China per shipping info and then it never updated for 2 weeks and customer service is completely unresponsive for over a week now. I don’t even know what to do. I guess I’ve lost that money. They are terrible do not waste time or money on Watches of China
Brilliant titanium strap that perfectly matches the Apple Watch Ultra 👌. I upgraded to the magnetic clasp titanium Apple Watch strap and gave the original to a friend. So have had both watches and also had some contact with Watches of Cupertino for an issue that they rectified rapidly and with great care and politeness. The watch itself is perfect. It looks like Apple made it. If Apple made it they would charge $500 if not more! 5/5 for product quality and vendor service 🙂.
No doubt the sh… customer service out there Bought a titanium bracelet and the clasp is no working proper after 2 months I almost lost the watch ultra Emailed them 2 times No one gives a f… Don’t bother to order any thing
I purchased this watch strap a couple of months ago. The other day I was walking down the street in New York and felt that my watch was no longer on my wrist. It turns out that the pin holding the links broke, as a result the watch fell into my sleeve. I had to rush out to the apple store to get a new watch strap. I have emailed multiple times and this company does not bother to respond. Don’t waste your money.
One of the best bands. Got the titanium for my Apple Watch ultra and it matches very well as was shown in the adverts. Makes it look way more sophisticated
Have tried unsuccessfully to get a refund for the last week, be warned this company does not give a phone number or address, just an email address to which they don’t reply
Saw this on instagram initially - ordered the strap - fit nicely and it was straightforward to take off some links. The quality however is not there as the paint chips off of the strap and the strap will also randomly open/ unclip when wearing it. No contact number for them - online filled out a form to contact and no response unfortunately.
Watches of Cupertino specializes in offering a wide range of luxury Apple Watch straps designed to enhance the aesthetic appeal of smartwatches while providing practical benefits. The company’s products include various styles such as titanium, stainless steel, and sport bands, catering to diverse consumer preferences. Each strap aims to combine the elegance of classic timepieces with the modern functionality of smartwatches. Targeting customers who appreciate both style and quality, Watches of Cupertino provides accessories that transform Apple Watches into more refined timepieces. With an emphasis on durable materials and sophisticated designs, the company aims to attract individuals seeking to elevate their smartwatch experience through fashionable and functional bands.
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