Vitality Medical

4.377 out of 5 stars
4.4
Great1,000 reviews

TrustScore

4.4
4.377 out of 5 stars
Great
5 out of 5 stars
763
4 out of 5 stars
78
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
97
1,000 reviews in total

Review summary

Vitality Medical receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service and pricing.best

Great service and pricing.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Wasted my time

Wasted my time. Let customer know a Rx is required before ordering.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very user-friendly

Very user-friendly

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super fast shipment...

Super fast shipment.... excellent prices!

0
0
🔥 High engagement

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Filter by rating:
Tonda Shaddix
Tonda Shaddix
1 reviews
5 months ago
5 out of 5 stars

Order

Easy to reorder

Helpful?
Parker
Parker
1 reviews
5 months ago
5 out of 5 stars

Very pleased by the ease of ordering

Very pleased by the ease of ordering. Hopefully, the product will arrive quickly.

Helpful?
LM
LM
1 reviews
5 months ago
5 out of 5 stars

Trouble-free online shopping experience

Vitality Medical had the exact Medline walker I needed for Mom. When I called customer service I was connected to a knowledgeable agent Mel almost immediately. She answered my questions about shipping costs, return policies, and discount (5% was available with a sign-up online). An excellent customer service experience.

Helpful?
Arlene Beal
Arlene Beal
1 reviews
5 months ago
5 out of 5 stars

Prompt delivery.

Prompt delivery.

Helpful?
RONALD DIGGS
RONALD DIGGS
1 reviews
5 months ago
5 out of 5 stars

A very good company.

A very good company.

Helpful?
BB
BB
1 reviews
5 months ago
5 out of 5 stars

Orders are always timely

Orders are always timely. Great product

Helpful?
Mark Smith
Mark Smith
1 reviews
5 months ago
4 out of 5 stars

Shipping cost as much as product to…

Shipping cost as much as product to have it shipped in up to 5 business days.

Helpful?
5 months ago
5 out of 5 stars

Vitality has been a reliable source…satisfied !

Vitality has been a reliable source for my necessary products. Ordering by phone is appreciated and the customer service repre- sentative went over the details more than once. The availability on the weekend is also apreciated.

Helpful?
sadeyeleader
sadeyeleader
1 reviews
5 months ago
5 out of 5 stars

Happy I found Vitality Medical

Well, you guys are on time with the shipping. When you send out the notices that my product is ready to be shipped, I can change/delay the delivery. You make it extremely easy for me. Thank-you!

Helpful?
Katie
Katie
1 reviews
5 months ago
5 out of 5 stars

Easy to find what I needed!

Easy to find what I needed!

Helpful?
5 months ago
1 out of 5 stars

Fraud

Took my order, charged my card - then sent an email reading I had to have a prescription to order - flat out fraud - if you require a prescription - it should be requested prior to charging my card - never purchase from this site again - reporting to State AG

Helpful?
Tammy B
Tammy B
1 reviews
5 months ago
4 out of 5 stars

Very good selection of products

Very good selection of products. Shipping is expensive but service is good

Helpful?
Susan Sunday
Susan Sunday
1 reviews
5 months ago
5 out of 5 stars

Very essy to order at a good price.

Very essy to order at a good price.

Helpful?
5 months ago
5 out of 5 stars

very polite and professional

very polite and professional

Helpful?
Eva Dimas
Eva Dimas
1 reviews
5 months ago
5 out of 5 stars

Excellent service.

Excellent service. Great status updates provided on deliveries.receive daily text with updates Orders place in App, easy and very convenient

Helpful?
Nancy
Nancy
1 reviews
5 months ago
1 out of 5 stars

What I ordered wasn’t what I got

What I ordered wasn’t what I got

Helpful?
5 months ago
1 out of 5 stars

waist of time

waist of time, money and nervs

Helpful?
David
David
1 reviews
5 months ago
5 out of 5 stars

VERY QUICK AND FAST

VERY QUICK AND FAST

Helpful?
Gretchen/Emma
Gretchen/Emma
1 reviews
5 months ago
5 out of 5 stars

Talked w/ a live agent.

Talked w/ a live agent. Old people (86yrs.) do best talking to real people rather than trying to reason with a robot.

Helpful?
aaron dossett
aaron dossett
1 reviews
5 months ago
1 out of 5 stars

i was asked for a prescription for…

i was asked for a prescription for syringes. It is not required

Helpful?

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