Vitality Medical

4.377 out of 5 stars
4.4
Great1,000 reviews

TrustScore

4.4
4.377 out of 5 stars
Great
5 out of 5 stars
763
4 out of 5 stars
78
3 out of 5 stars
29
2 out of 5 stars
33
1 out of 5 stars
97
1,000 reviews in total

Review summary

Vitality Medical receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great service and pricing.best

Great service and pricing.

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Wasted my time

Wasted my time. Let customer know a Rx is required before ordering.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very user-friendly

Very user-friendly

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Super fast shipment...

Super fast shipment.... excellent prices!

0
0
🔥 High engagement

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Brenda
Brenda
1 reviews
5 months ago
5 out of 5 stars

Always kind person you have the items n…

Always kind person you have the items n stock and it arrived fast

Helpful?
Paula Damiao
Paula Damiao
1 reviews
5 months ago
5 out of 5 stars

Highly recommend!

Amazing service, high-quality product, and the fastest shipping I’ve ever seen. Highly recommend!

Helpful?
5 months ago
5 out of 5 stars

Site was easy to use

Site was easy to use

Helpful?
5 months ago
5 out of 5 stars

Professionalism and courteous.

Professionalism and courteous.

Helpful?
Angel Loya
Angel Loya
1 reviews
5 months ago
5 out of 5 stars

Medical equipment

The representative I spoke to was a great help they answered all of my questions perfectly they were even able to help me lower prices instead of ordering online and paying more. I was able to get the exact equipment I needed and even if it was the wrong equipment or size etc they insured me I was able to return it and fix the mistake but like I said everyone was very helpful and I got exactly what I was looking for

Helpful?
Janet Weaver
Janet Weaver
1 reviews
5 months ago
5 out of 5 stars

We have been looking for these special… type catheter everywhere, so happy to have finally found them

We have been looking for these special type catheters everywhere, I spoke with Aguustin, he found exactly what I needed, helped placed the order, gave me approximate arrival date (still waiting on a not sure order place on 6/8/25), and made me feel good that we will be getting the correct product. Very professional, patient, and kind.

Helpful?
5 months ago
5 out of 5 stars

Pull up order

Customer service is always kind. Orders ship quickly

Helpful?
sharon bewick
sharon bewick
1 reviews
5 months ago
5 out of 5 stars

Quick service

Quick service

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5 months ago
5 out of 5 stars

Easy to navigate and very trustworthy…

Easy to navigate and very trustworthy website.

Helpful?
5 months ago
5 out of 5 stars

First time ordering

First time ordering, was scared it was scam but it’s actually legit. Looking forward to my breathing exercise. I had lost mine. This will be a life saver

Helpful?
5 months ago
1 out of 5 stars

Short shipped

I ordered and paid for a box of 12 Surgilube, $52. I was shipped not 1 box of 12 which I ordered but 1 tube of Surgilube. My order copy shows the correct info. I wonder if they’ll charge me for shipping again🤔 Not great but customer service, I think her name is JM, was great!

Helpful?
Michael
Michael
1 reviews
5 months ago
5 out of 5 stars

Excellent customer service

When I have difficulty on their website, I call and talk to a representative to get help ordering. They are always very helpful and make ordering on the phone very easy. They are always polite and efficient and take care of their customer as well. Their prices on my items are better than anywhere else. I buy from them often and will continue to do so in the future. I highly recommend them to anyone in need of medical supplies.

Helpful?
Russ Hogg
Russ Hogg
1 reviews
5 months ago
5 out of 5 stars

I ordered it and it came quickly.

I ordered it and it came quickly.

Helpful?
Stacey Waters
Stacey Waters
1 reviews
5 months ago
5 out of 5 stars

Augustine helped place my order and he…

Augustine helped place my order and he was very polite, very helpful! He answered all of my questions and we thank you!

Helpful?
Amelia H.
Amelia H.
1 reviews
5 months ago
5 out of 5 stars

what we needed

They had the thing we need so my partner can survive.

Helpful?
5 months ago
5 out of 5 stars

It was easy to order and I love the…!!!

It was easy to order and I love the product.!!!!

Helpful?
Carol Pinger
Carol Pinger
1 reviews
5 months ago
5 out of 5 stars

There are several items to choose from…

There are several items to choose from and shipping is always fast.

Helpful?
Gary Swartz
Gary Swartz
1 reviews
5 months ago
5 out of 5 stars

Great site.

Great site.

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Mustafa Tayab
Mustafa Tayab
1 reviews
5 months ago
5 out of 5 stars

Great customer service by Amber

Great customer service by Amber

Helpful?
5 months ago
5 out of 5 stars

Recommended

Recommended

Helpful?

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