I ordered parts for my car from them
I ordered parts for my car from them, which didn't fit me. I returned them, paid for shipping, but they never gave me the money for the goods. No one answers emails, the worst company!!!!
Vanarack Automotive Accessories Ltd
Reviews 100β’
4.5
Vehicles & Transportation4.5
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
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4.5
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Vanarack Automotive Accessories Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery.
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Based on reviews, created with AISee what reviewers are saying
Tool box, oxbox 3.
From the moment I emailed this company, to the item being delivered was exceptional. I would 110% recommend this company to others they should be very proud of the service they provide. Many thanks Dean.
Misleading stock levels
I was after a replacement roof rack that would be delivered quickly. Found one in stock and that would dispatched same day if ordered before 4pm and in stock according to the website. To which i did order on 7th March. I received a confirmation email informing me this was not in stock and would be dispatched 7 days later on the 13th March. It is now the 18th March and still no roof rack. Tried to call for a new delivery date but no answer. Sent and email to which I got a reply saying out of office today, will reply tomorrow. I fell like i have been totally miss lead by the website saying it was in stock when it clearly was not. If an item is not in stock in your warehouse or you have correct manufacture stock levels don't put in stock on website as its misleading to customers. If i had of known the item was not in stock, would of ordered elsewhere Very disappoint by their service and miss leading website
Fantastic service
Superb communication and service right throughout. Was wanting to get a tentbox but was unsure what bars to get but everyone at vanarack were so helpful in giving me the right information on choosing the bars. Once chose the delivery arrived the next day. Fantastic
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.vanarack.com
All reviews
100 total β’ Write a review
Showing 81 - 90 of 96 reviews
MS
Excellent advice and service from team
Excellent advice and service from team. Listened to what I wanted to my Movano van and advised me what I needed for safety as well. Even helped me find local hotels as I needed to stay overnight. Would definitely recommend to anyone
Date of experience: May 31, 2023
CB
Easy to order
Easy to order, delivery service good kept us informed.
Date of experience: May 30, 2023
AE
Brilliant time and time again
Vanarack are my go to every van purchase our company makes, best price, helpful, easy to deal with and speedy delivery.
Date of experience: May 26, 2023
NT
Excellent customer service
Excellent customer service, quickly delivered, would definitely use these guys again
Date of experience: May 25, 2023
GJ
Super fast delivery
Excellent pipe storage roof box. I will buy from them again.
Date of experience: May 24, 2023
DH
First class service,only small orderβ¦
First class service,only small order but arrived next day.Great service.
Date of experience: May 4, 2023
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