I ordered parts for my car from them
I ordered parts for my car from them, which didn't fit me. I returned them, paid for shipping, but they never gave me the money for the goods. No one answers emails, the worst company!!!!
Vanarack Automotive Accessories Ltd
Reviews 100β’
4.5
Vehicles & Transportation4.5
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
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4.5
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Vanarack Automotive Accessories Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery.
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Based on reviews, created with AISee what reviewers are saying
Tool box, oxbox 3.
From the moment I emailed this company, to the item being delivered was exceptional. I would 110% recommend this company to others they should be very proud of the service they provide. Many thanks Dean.
Misleading stock levels
I was after a replacement roof rack that would be delivered quickly. Found one in stock and that would dispatched same day if ordered before 4pm and in stock according to the website. To which i did order on 7th March. I received a confirmation email informing me this was not in stock and would be dispatched 7 days later on the 13th March. It is now the 18th March and still no roof rack. Tried to call for a new delivery date but no answer. Sent and email to which I got a reply saying out of office today, will reply tomorrow. I fell like i have been totally miss lead by the website saying it was in stock when it clearly was not. If an item is not in stock in your warehouse or you have correct manufacture stock levels don't put in stock on website as its misleading to customers. If i had of known the item was not in stock, would of ordered elsewhere Very disappoint by their service and miss leading website
Fantastic service
Superb communication and service right throughout. Was wanting to get a tentbox but was unsure what bars to get but everyone at vanarack were so helpful in giving me the right information on choosing the bars. Once chose the delivery arrived the next day. Fantastic
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.vanarack.com
All reviews
100 total β’ Write a review
Showing 61 - 70 of 96 reviews
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Good product very happy would orderβ¦
Good product very happy would order again
Date of experience: July 27, 2023
DW
Rhino roof rack
Couple of issues with my delivery but Sharon sorted for me. Prompt delivery and great service.
Date of experience: July 25, 2023
SH
Vanvault
Ordered, paid, received, no problem . What more can you ask for ? Superb in my book well done Vanarack thank you π
Date of experience: July 19, 2023
N
Nick
US
First rate service
First rate service. Vanarack were really helpful and totally understood what I was looking for, with purchasing additional roof bars for my van. I needed them delivered to a special location in Devon, and they arrived by courier the next day. I would highly recommend using them, and I will definitely use Vanarack again. π
Date of experience: July 19, 2023
SH
Quality products and fast delivery,
Quality products and fast delivery,
Date of experience: July 18, 2023
GS
Ordered Rhino rack for Connect
Ordered Rhino rack for Connect, came 2 days later. Simple easy fit. Totally hassle free and all on time. Item is first class.
Date of experience: July 9, 2023
SK
Product ok but endless emails
Product ok but endless emails
Date of experience: July 5, 2023
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