Review summary

Utilities Made Simple is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about expensive.

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Based on reviews, created with AI

See what reviewers are saying

E
Excellent Service and Support from Zoe!

Zoe has been an absolute pleasure to deal with from start to finish. She was incredibly helpful, quick to respond, and made the entire contract process smooth and stress-free. Even when I had to make amendments, she handled everything professionally and without delay. It’s rare to come across someone so efficient and easy to work with. Thank you, Zoe!

So Easy to Interact with

We have used Utilities Made Simple for 3 energy renewals, dealing with Sean on each occasion. In complete contrast to our past experience with other similar companies, we have not been hassled or pressed for a quick decision as if in a street market, but presented with a list of suppliers and projected annual costs. Sean has always been happy to discuss the options, give advice on whether or not to wait a while in the hope that the energy market might improve, and produce updated prices as necessary. A real pleasure to deal with!

Thank you Zoe from Utilities Made Simple

At Elephant Boatyard we recently worked with Zoe from Utilities Made Simple to switch to a new energy provider. We had few problems with the previous provider, however Zoe was very helpful, taking care of every detail to ensure a smooth transition. We would highly recommend their services to anyone looking to simplify their energy switch. Thank you, Zoe

DH
Well done utilities made simple

We have got our gas and electric contracts through utilities made simple for 6 or 7years now Zoe and Sean are always friendly and helpful and Sean always finds us the right contract

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All reviews

53 total β€’ Write a review

Showing 1 - 10 of 49 reviews
R

RW

US

5 out of 5 stars

Great service

This company has helped our church get the best energy deals, for several years now. Zoe has just helped us with our renewal. Very efficient. All we needed to do was review the options and sign the prepared forms. All done via email. Thanks you.

Date of experience: June 20, 2025

RE
5 out of 5 stars

Zoe and Sean have helped us with our…

Zoe and Sean have helped us with our energy needs for a few years. They don't make you feel under pressure to sign up to anything, which I appreciate

Date of experience: June 20, 2025

SM
5 out of 5 stars

Excellent Service

Sean and Zoe from Utilities Made Simple have been brilliant in getting us the best deals on our gas and electric contracts. Sean provided the information I needed in a clear, concise form and responded quickly to my emails. I wouldn't hesitate in recommending them.

Date of experience: May 15, 2025

SC
5 out of 5 stars

Zoe and Sean were kind and helpful…

Zoe and Sean were kind and helpful during the all process.

Date of experience: May 12, 2025

HL
5 out of 5 stars

Great service

Dealing with Matt and Zoe at UMS has been so easy. UMS take the hassle out of trawling the market for prices for our church energy supply. So glad we found them and would definitely recommend.

Date of experience: April 28, 2025

JP

J P

US

5 out of 5 stars

Recommended for contract renewals

Dealt with Zoe and Matt for recent gas and electricity renewals. They make it very easy and no hard sell, just data driven. Would recommend

Date of experience: March 12, 2025

SH
5 out of 5 stars

Highly Recommended

Dealt with Zoe on a few occasions now and each time the service has been prompt, accurate and friendly. My first and last port of call when utility contracts come towards renewal time.

Date of experience: March 6, 2025

J

JS

US

5 out of 5 stars

Thanks Zoe!

Zoe was super helpful, easy to contact and very knowledgeable. We changed from another provider to Utilities Made Simple and the service has been 10/10. Thanks so much Zoe!!

Date of experience: February 27, 2025

L

Liz

US

5 out of 5 stars

Always good to work with Zoe from UMS

Always good to work with Zoe from UMS. No pushy sales and relentless phone calls, just getting us the best deal they can on gas and electric. Thank you

Date of experience: February 25, 2025

Md
5 out of 5 stars

Zoe and Sean are great people to deal…

Zoe and Sean are great people to deal with. Great service.

Date of experience: February 19, 2025

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