Review summary

US Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

BL

Brett Lovett

5 out of 5 stars
The rep helped well

The rep. answered my questions quickly. And assisted with my order when I had trouble with the function of the online order page.

Useful
Share
J

JDS

5 out of 5 stars
Amazing prices and great service

Amazing prices and great service. I had an issue with billing while signing up for service and it was taken care of very promptly via chat.

Useful
Share
R

Rol

1 out of 5 stars
Over-promise and severely under-deliver…

Over-promise and severely under-deliver is what this so called company is all about. Texts were undeliverable, outgoing calls kept getting dropped, and incoming calls kept going straight to voicemail. On top of all these, the customer service team was completely unprofessional. They’ll advertise promos but it’s very misleading because it’s only for a specific network. Buyer beware: you get what you pay for.

Useful
Share
EC

Elaine Curtis

5 out of 5 stars
Excellent Service

Hassan Khalid provided professional, friendly, knowledgeable service! US Mobile has consistently been providing new services, options and upgrades. In addition to that their excellent customer service experience and pricing are reasons I continue to spread the word about US Mobile.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 901 - 910 of 996 reviews
NB

The chat agent was really able to…

The chat agent was really able to troubleshoot and help me fix my problem.

Useful
Share
DS

3 years now with US Mobile and can't be…

3 years now with US Mobile and can't be happier. 1st the price. Is so much cheaper than wasting money with the big carriers. 2nd support. They had Pixel 9 XL for a ver good price, bough one, changed my mind, cancel the order, money back. All good. Kudos to Mubeen Siddiqui who helped me with this.

Useful
Share
MH

Hassan Khalid

I had some questions concerning an upgrade available for my plan that I wasn't sure how to activate, & Hassan had everything squared away in minutes for me, & explained the process very well/what to expect as the upgrade did involve my bank account. Excellent customer service!

Useful
Share
PK

Muntaha Siddiqui provided excellent…

Muntaha Siddiqui provided excellent help. Very helpful and polite.

Useful
Share
DC

Great customer service online

Great customer service online. Activated a new SIM card with a new phone Some issues with the equipment but service was great! Helped by agent Syed Ahmad Abdul Rahman. Wonderful!

Useful
Share
K

Outstanding customer support

Outstanding customer support US Mobile!! Hafsa provided comprehensive and expert answers to all of my inquiries.

Useful
Share
LS

Best Service!!

CSR Maryum Asar was professional, very friendly and helped me with a billing issue. I appreciate your customer service in helping me get my issue resolved! 5+ Stars

Useful
Share
JT

Prinka did a great job! Left no crumbs!

Prinka did a great job! It took a while, but she did not give up! That’s the customer service that we need!

Useful
Share
M

Hassan Khalid was great

Hassan Khalid was great. He solved my issue very efficiently.

Useful
Share
N

Great job

Great job. They help me setup 2 complimentary international esim for traveling.

Useful
Share
Previous1•••909192•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.