Excellent !!!
Excellent !!! 100% Authentic Fantastic customer service If they don't have they sure can get it you !!!
Up North Watches & Jewellery is a specialized retailer based in Harrogate, UK, focusing on the sourcing, trading, and authentication of luxury watches. The company prides itself on curating a selection of timepieces that reflect individuality and heritage, catering primarily to watch enthusiasts and collectors looking for both modern and vintage models. Each watch is hand-selected for its provenance and craftsmanship, ensuring that customers receive products of the highest quality. The company emphasizes its commitment to authenticity, with all timepieces undergoing thorough verification by trusted experts. Services offered include buying, selling, and consigning luxury watches, with a dedicated team providing discreet guidance throughout the entire process. Up North Watches & Jewellery aims to create a seamless experience for customers, reinforcing its position as a trusted source in the luxury horology market.
Up North Watches & Jewellery consistently receives outstanding praise from customers, boasting a perfect 5.0 average rating. Reviewers highlight the exceptional service, noting the staff's extensive knowledge and professionalism throughout the buying process.
Many express appreciation for the quick and accommodating responses, which contribute to a relaxed purchasing experience. Customers feel confident in their transactions, often mentioning the personal touch and genuine care provided by the staff, particularly Curtis. The seamless process for buying and selling watches is frequently commended, with no complaints surfacing in the reviews. Overall, Up North Watches & Jewellery is celebrated for its top-tier service and expertise, making it a highly recommended choice for watch enthusiasts.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 84 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 8 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 3 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 84 most recent reviews.
“Great customer service and knowledge of the industry and items I was interested in”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 84 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Up North Watches & Jewellery is #1 of 5 on overall rating in this group.
84 reviews of Up North Watches & Jewellery. Filter by what matters to you.
Excellent !!! 100% Authentic Fantastic customer service If they don't have they sure can get it you !!!
Brilliant customer service! I would highly recommend. Great deals and good prices!
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Excellent customer service , very helpful and welcoming.
Excellent service by Curtis, Good advice on getting a watch as an investment. Not just selling me any watch.
Genuine Watch Dealer - Straight to the point. Any watch he can source and at fhe best prices!!
Contacted Upnorth watches regarding a Rolex Batman GMT, as I had been looking for one for a little while. Popped down and left a deposit with these guys, and told me it would be around 7-10 days 2 days after I got a phone call to say they have already sourced one, pretty much brand new unworn condition. The price was just so good just couldn’t refuse it. Will 100% be buying more watches from these boys top service lovely to deal with easy from the get go! Would defiantly recommend Upnorth Watches!
Class A service, delivered what they promised in the time that they said..Pleasure to deal with.
5* customer service , went above and beyond for me . Highly recommend .
Lovely service! Quick and easy, highly recommend!
It’s a real intimate experience. Time was taken to decide what was the best option for my needs and additional advice given on my long term objectives. Honestly I don’t want someone to try to sell me a watch just because they can and that’s why I will feel comfortable going back for my next purchase.
Sourced the watch I wanted super efficiently, took time out of his family time on a Sunday to meet me to work round my schedule. Would highly recommend up north to anyone looking for a watch. Best service and best stock in the industry! Ryan
Best place to source your watches and jewellery I’ve had bespoke engagement and wedding rings made professional service
Up North Watches & Jewellery is a specialized retailer based in Harrogate, UK, focusing on the sourcing, trading, and authentication of luxury watches. The company prides itself on curating a selection of timepieces that reflect individuality and heritage, catering primarily to watch enthusiasts and collectors looking for both modern and vintage models. Each watch is hand-selected for its provenance and craftsmanship, ensuring that customers receive products of the highest quality. The company emphasizes its commitment to authenticity, with all timepieces undergoing thorough verification by trusted experts. Services offered include buying, selling, and consigning luxury watches, with a dedicated team providing discreet guidance throughout the entire process. Up North Watches & Jewellery aims to create a seamless experience for customers, reinforcing its position as a trusted source in the luxury horology market.
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