I only have good things to say
I only have good things to say. They have been great so far.
4.0
Great
1,000 reviews
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Review summary
Upgrow receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
There was a mix up at first
There was a mix up at first when using it because the followers weren't from the right place but after consulting the support team., they got everything resolved.
I only have good things to say
I only have good things to say. They have been great so far.
I had results in only 3 days!
I had results in only 3 days! I can't wait to see how my account will be after a few months!
Company details
Information provided by various external sources
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Website
www.upgrow.com
All reviews
1,000 total • Write a review
Showing 941 - 950 of 996 reviews
EN
Prepare for a heavy disappointment
The service felt a bit too good to be true, and these are the main points how Upgrow not only failed to deliver, but caused a lot of harm, insult, and one of the worst customer experiences ever. 1. Fake followers. First of all, there's a pattern with the followers that gives away they're not real. The profiles state where they're supposedly from, and one or two things they're "into". The profiles are private, they have only few or no followers, but follow tens/hundreds/thousands themselves. And no, it doesn't get better in a few weeks, as they say. I stuck with the service for several months, and I just kept getting these fake followers regularly, nothing more. Another proof is Instagram's own analytics: Look into the analytics panel to see where your followers really are from. My followers' profiles stated they were predominantly European (Italian, French, Spanish, etc.), but Instagram analytics showed zero followers from these countries. Instead, the only nationality / country that kept growing with the follower count, was Bangladesh, which means that's where these "followers" are created and maintained. Whether they buy these fake follower as a service, or produce them themselves, I don't know. 2. The worst thing is that they would not admit to this, instead provide vague, but seemingly overly polite answers, that would still completely ignore my findings. For example, I asked them in several occasions about these clearly fake followers and why Instagram's own analytics show completely different data than theirs, to which they would always reply, but never provided any concrete or valid answers. This brings me to the third insult: 3. Their service includes a dashboard, claiming to show statistics on the follower development, but it doesn't take long to see there's not much real data there. The timeline and the count is accurate, but the follower locations, and several other follower attributes have nothing to do with reality. For example, the alleged country split, along with at least two other metrics, would remain the same even after my follower count had multiplied several times (top-5 split always 40%-30%-20%-5%-5%). 4. Finally, as they realized I'm not buying their explanations and empty promises, they decided to quit my Upgrow monthly payment plan and offered a refund once I had stated I will write reviews to indicate the true content of their service. The refund would have been the first thing they did right, had it not been for the purpose of preventing me from sharing my experiences.
Date of experience: September 13, 2024
CC
Can’t get ahold of customer support if…
Can’t get ahold of customer support if you want to cancel I ended up filing a claim with my bank against the company for fraudulent activity, there is no way to cancel your subscription yourself be aware of this before giving these scammers your money
Date of experience: September 13, 2024
XC
This platform is a trainwreck
This platform is a trainwreck. It's supposed to make social media management easier, but it's done the exact opposite. The system is full of bugs, the user interface is a labyrinth, and the customer support is a ghost town. Stay away if you value your sanity and wallet.
Date of experience: September 12, 2024
SJ
Do not sign for this service
Do not sign for this service! It's total scam. The platform is non-functional half the time, and customer support does nothing to resolve issues. I've lost time, money, and patience on this useless service.
Date of experience: September 12, 2024
PS
I never regretted a purchase as much as…
I never regretted a purchase as much as this one. This platform is supposed to enhance social media presence, but it's been an absolute dud. The interface is confusing, the features are lackluster, and the support team is worst than useless. They're unresponsive and when they do reply, they provide no real help.
Date of experience: September 11, 2024
AJ
One star is too generous for this mess…
One star is too generous for this mess of a service. It's supposed to managed social media, but all it does is waste time. The platform is buggy, the features are incomplete, and the customer support is so sad joke. Complete and utter disappointment!
Date of experience: September 11, 2024
ZC
This platform has been nothing but a…
This platform has been nothing but a colossal disappointment. It's slow, unintuitive, and completely ineffective. The customer service is appalling-unresponsive, unhelpful, and downright rude. I'm beyond frustrated and would never recommended this service to anyone.
Date of experience: September 10, 2024
VB
I can't express enough how terrible…
I can't express enough how terrible this service is. From non-functioning features to the worst customer service I've ever encountered, this platform has been a nightmare. Save yourself the headache and money and look elsewhere.
Date of experience: September 10, 2024
MB
This platform is the opitome of…
This platform is the opitome of efficiency. It's supposed to help with social media management, but all it's done is create with problems. The interface is a disaster, and customer support is non-existent. I regret ever signing up.
Date of experience: September 9, 2024
GD
Avoid this platform at all cost
Avoid this platform at all cost! It's overpriced garbage. Nothing work as it should, and customer support is a black hole. I've had better interaction with automated systems than the so-called's support team' here. What a rip-off!
Date of experience: September 9, 2024
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