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UNice Hair Reviews - Page 5 | CrowdTrust

HomeUNice Hair Reviews

UNice Hair Reviews

Name: UNice Hair Customer Reviews
Creator: CrowdTrust

4.2

|Great|85 reviews

Last reviewed 5 months ago

www.unice.com

TrustScore

4.2

Great

85 reviews in total

See what reviewers are saying

Aishia NunezFeatured

6 months ago

I enjoy interacting with the…

I enjoy interacting with the representative of the Raptors and the table was very knowledgeable and was able to communicate effectively to give me exactly what I needed for my order I will definitely... See more

Irene ObuzorFeatured

5 months ago

I’m impressed with the professionalism…

I’m impressed with the professionalism unlike other sellers.

Luz DossaFeatured

6 months ago

Amazing customer service and problems…

Amazing customer service and problems resolved I love Unice 🥰🥰🥰

Misuleyvi MoranFeatured

6 months ago

I love your hair I been a loyal…

I love your hair I been a loyal costumer for a few years now, I love all your wigs. And when I send my husband to pick for me. he is amazing in picking the right one for me. I give a good dump’s up.

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S Staples

1 reviews•New Reviewer

7 months ago

I wanted to do an exchange

I wanted to do an exchange , agent told me what I needed to do, it went very easy and smooth with Unice Hair

Helpful?

Latesha James

1 reviews•New Reviewer

7 months ago

Top Quality Service

I always buy my wigs from unice because their customer service is phenomenal . If I have questions about hair, length, size, they are available to answer. The hair is top quality. I highly recommend Unice for anyone looking for top quality hair.

Helpful?

Shalisa Peterson

1 reviews•New Reviewer

7 months ago

Great customer service

Great customer service. Really helped locating my order for me!

Helpful?

Wadjenah Goldman

1 reviews•New Reviewer

7 months ago

Great service

Helpful?

Anonymous

1 reviews•New Reviewer

7 months ago

Bad Experience!

Order number: UM865109193533823081 I've been waiting for a response from Unice customer services for over a week! All I need is the return address so I can send the unused wig back to you. Please can someone be kind enough to send me the correct return address. My first impression of Unice is not good and cannot see myself purchasing future products.

Helpful?

Previous 1 2 3 4 5

Common Issues Reported by Customers

Based on analysis of 14 reviews rated 1-2 stars for UNice Hair

Refund8 mentions

“I’ve asked for refund no response”

Customer service5 mentions

“Terrible customer service”

Shipping5 mentions

“On 11/28 I get updates that my order was sent to USPS for shipping but everytime I check the label, usps hasn’t recei...”

Response time4 mentions

“I have messaged multiple times on the app, no response”

Never received3 mentions

“Very upset, their website advertised special discounts on their app”

The CrowdTrust Experience⭐

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About UNice Hair

UNice Hair is a leading provider of premium glueless human hair wigs, catering to a diverse clientele seeking high-quality hair solutions. The company specializes in innovative wig designs, including their signature Bye-bye Knots and Pre-everything wigs, which are crafted from 100% human hair. With a commitment to customer satisfaction, UNice Hair offers a 30-day risk-free trial, allowing customers to return or exchange products within 30 days if they are not satisfied. UNice Hair's customer base primarily consists of individuals looking for stylish and convenient hair options, including those interested in versatile hairstyles without the need for adhesives. The company emphasizes fast delivery, offering shipping from both U.S. and international warehouses, along with free shipping on all orders. Additionally, UNice Hair provides flexible payment options, including Buy Now, Pay Later services, to enhance the shopping experience for its customers.

Review summary

UNice Hair receives a generally positive reception from customers, with many praising the quality of the hair and the responsiveness of the customer service team. Reviewers frequently highlight the softness and beauty of the hair, noting that it arrives quickly and without tangles. The customer service is often described as professional and helpful, with several consumers appreciating the fast response times when they have inquiries or issues. However, there are significant complaints regarding order fulfillment, with some customers expressing frustration over missing items or incorrect shipments. Issues with the website's advertised discounts and stock availability also contribute to dissatisfaction. Despite these concerns, the overall sentiment remains favorable, reflecting a strong appreciation for both the product quality and customer support.

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UNice Hair Reviews

TrustScore

See what reviewers are saying

I enjoy interacting with the…

I’m impressed with the professionalism…

Amazing customer service and problems…

I love your hair I been a loyal…

I wanted to do an exchange

Top Quality Service

Great customer service

Great service

Bad Experience!

Common Issues Reported by Customers

The CrowdTrust Experience⭐

About UNice Hair

Company information

Review summary