Review summary

UK Water Filters is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

s
Excellent product at good price

Excellent product at good price

Easyordering and a great price for a 3…

Easy ordering and a great price for a 3 way tap. Unfortunately, the tap didn't fit, as my sink is an under counter sink. I emailed to ask about returning it, as it says on the website that returns and refunds are easy. It couldn't have been easier and a full refund plus the cost of postage was sent to me within a few days. I was disappointed that the tap wasn't suitable for my use as it was a really nice tap and nicer than the tap I ended up with. I will certainly use this company to buy replacement water filters. The customer service I experienced was exceptional which is very rare these days. I totally recommend this company.

Excellent service quick delivery easy…

Excellent service quick delivery easy website to follow Great quality filters good price

AB
Efficient friendly and prompt

Efficient, friendly and prompt. All a customer wants!

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All reviews

100 total • Write a review

Showing 1 - 10 of 96 reviews
E
5 out of 5 stars

Arrived promtly

Arrived promtly

Date of experience: July 4, 2025

c
1 out of 5 stars

Slow refund time

Slow refund time. It has taken 3 weeks and the refund still hasn’t been issued

Date of experience: July 4, 2025

DM
5 out of 5 stars

Timely delivery of what I requested

Timely delivery of what I requested. Clearly, they keep good records.

Date of experience: July 3, 2025

YS
5 out of 5 stars

Quick efficient and professional…

Quick efficient and professional service.

Date of experience: July 3, 2025

AG
4 out of 5 stars

You done all you was needed to do I ordered, you supplied and I paid. I'll use you again you know what you're doing

You done all you

Date of experience: July 2, 2025

NN
5 out of 5 stars

Very helpful customer service

Very helpful customer service

Date of experience: July 2, 2025

LH
5 out of 5 stars

Water filter

Easy to fit and change filter. Makes a great difference and removes ‘chemical’ taste of our water

Date of experience: July 2, 2025

H
5 out of 5 stars

Usual fast service and helpful people

Usual fast service and helpful people

Date of experience: July 2, 2025

C
5 out of 5 stars

Excellent alternative to expensive fridge/freezer manufacturers' water filters

I would highly recommend this company if you want a cost effective alternative to water filters from American fridge/freezer manufacturers. I am now on my 5th filter from UK Water Filters and wouldn't buy from anywhere else. now. I had a problem with a faulty replacement water filter in my last order but the issue was dealt very promptly in a friendly and efficient manner.

Date of experience: July 1, 2025

D
5 out of 5 stars

Always good and prompt service.

Always good and prompt service.

Date of experience: July 1, 2025

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