Review summary

UK Car Discount is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

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G

George

5 out of 5 stars
Brilliant

One word, Brilliant! This is the first time that I've used an agent that supplies via a UK based main dealer. I was able to get exactly the car of my choice It was delivered to my home address on the date of my choosing. I was given plenty of time to look over the car and be 100% happy before the final payment was made. Harley was very friendly and helpful throughout the whole buying process. I now have a lovely new car, thousands of pounds cheaper than if I had used my local main dealer.

PY

Pauline Young

5 out of 5 stars
Very efficient and pleasant company to deal with

I've just received delivery of a sports car on which it's very difficult to obtain a discount at the dealers. UK Car Discounts gave me a hefty discount and then dealt with the whole process from ordering to delivery in a really pleasant and efficient manner. Everything went smoothly and they were always there at the end of a phone, or by email to answer any queries. I couldn't have been more pleased and can definitely recommend the company.

KL

Kenneth Lever

5 out of 5 stars
Great company to buy from saving money

Great company easy to order off their web site, the savings are great against purchasing from dealer, also helpful on the phone with any problems, good customer service kept informed on delivery progress, arrives when stated you don't pay until delivered and happy with car would recommend buy from this company.

A

Alan

5 out of 5 stars
Great service and price for my new car

Great price for my new car, all expectations met, all queries responded to promptly good 'old fashioned customer service'. On top of that no showroom car salespeople to fend off, my car was chosen and specified at home, in comfort and delivered to my front door. Highly recommended.

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Showing 561 - 570 of 714 reviews
HT

H T

US

5 out of 5 stars

Outstanding....from start to finish

Initially, having found this company on the internet, I was naturally a little apprehensive. However, having done some background research and by paying the deposit by Credit Card and the final payment after delivery, i was happy that my money was safe. I found every member of the company i dealt with to be courteous, informative and very clear with their instructions. The instructions that were given at all times were kept simple, but precise. Advice given of any potential hurdles, such as limits on making Bank transfers etc are very helpful, particularly for those that do not regularly make payments of this size. It really has been a pleasure dealing with the company. I will have no hesitation in recommending you to anyone that is looking for a new vehicle. Oh…, I nearly forgot, you also saved me thousands of pounds !

Date of experience: June 24, 2016

M
5 out of 5 stars

Outstanding service with support and advice throughout

The team gave me excellent service from my initial enquiry providing all the information I needed to select the car I really wanted. They gave prompt and comprehensive replies regarding the car and financial implications. Their openness made me confident to purchase the car in this way. The delivery was faultless and the car arrived in perfect condition, thanks to the very efficient and friendly delivery drivers. I have no reservations in recommending this Company to my friends and family.

Date of experience: June 23, 2016

GH
5 out of 5 stars

Huge Savings

My Car purchase has saved me thousands over Dealer prices, that's got to be a winner. The order and payment process was very straight forward. Car delivered to my drive with full explanation of all the need to knows. The only one point I would make for an improved service would be to set up a process of updating the customer on a regular basis. A car is a LARGE purchase so keeping the customer informed on progress would complement what is overall a great service. Happy customer.

Date of experience: June 18, 2016

DM
5 out of 5 stars

Best new car experience ever

The best way to buy a new car, you do not have to deal with annoying car salesmen. Would recommend UK-Car-Discount to anyone buying a new car.

Date of experience: June 17, 2016

MH
5 out of 5 stars

Excellent service

Excellent service throughout the buying procedure. Everything was explained and I was telephoned as and when necessary.

Date of experience: June 15, 2016

SG
5 out of 5 stars

GREAT SERVICE ALL THE WAY

I ORDERED MY CAR TO THE SPEC I WANTED , THE CAR WAS DELIVERED WITH IN THE 8 WEEKS ORIGINALLY QUOTED . SO EASY TO DEAL WITH , AFTER PAYING A SMALL DEPOSIT I DIDNT PAY FOR THE CAR UNTILL SUCH TIME IT WAS DELIVERED INSPECTED AND APPROVED . EASY TEAM OF PEOPLE TO DEAL WITH.. GREAT, DID EXACTLY WHAT THEY SAID THEY WOULD.. WOULD RECOMEND THEM AGAIN..

Date of experience: June 10, 2016

RJ
5 out of 5 stars

Not seamless due to dealer errors...still 5 stars though

I'd whole heartedly recommend these guys and mirror other peoples reviews, for me I have the following to add to save time: Pros- * Brian and Ryan both worked hard to provide the best prices, choices of spec and priced up various added extras/accessories quite a few times until we were happy. * The money we saved was outstanding! * Flow of information, invoices and putting our minds at rest really eased the decision making process and buying experience. (also the reviews on this website made our minds up) Cons- * Delivery driver didn't provide a warning of arrival as we were told to expect, was in a rush to catch the local bus so tried to speed up my wife and our 6 month old and wasn't interested in showing her around the car...don't worry she had other ideas and stood her ground! * The boot liner and mats we ordered didn't arrive with the car and in fact a month later we've asked for a refund. I'm sure this wouldn't happen at a main dealer but then you'd be paying £3k more! In our experience the team were superb, saving us around £3k and providing the exact, spec'd car we ordered. I wouldn't personally buy anything extra through this system and would source any accessories through online retailers our your local dealer I guess. Outstanding company...we would certainly use them again.

Date of experience: June 9, 2016

B
5 out of 5 stars

Great savings and easy to deal with

Second time of using UK car discount and both times have saved much more (over £4K this time) than I could get as a discount from a dealer. Other than the deposit (£500 in my case), which can be paid by credit card (though there is a charge for using a credit card rather than a debit card now which I don't think I paid last time), you pay nothing until you've received the car, you've inspected it and the keys have been handed over (and the delivery driver has left!). Had one small problem with the car this time (full sized spare wheel supplied when space saver ordered) but this was quickly sorted out by Brian once I informed him of the problem. Will definitely be using them again in the future.

Date of experience: June 8, 2016

MJ
5 out of 5 stars

A first class service in every way

A very satisfactory service, polite, efficient, and very good value.

Date of experience: June 8, 2016

ML
5 out of 5 stars

Excellent

great service would recommend them

Date of experience: June 8, 2016

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