Review summary

Travel Republic is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Easy to travel with Travel Republic

I’m a regular client. Always pleasure to travel with Travel Republic. I never book with anyone else. Easy to book. All protected. Hassle free.

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VD
Trust the company and their service

Trust the company and their service

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L
I can’t fault travel republic

I can’t fault travel republic. Have used them many times many years now. Never a problem and if there has been , efficiently and politely resolved. Prices are very good tea when you compare with other sites.

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All reviews

1,000 total • Write a review

Showing 721 - 730 of 996 reviews
CA

They are helpful

They are helpful. She provided what I asked for.

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C

Phone call bookkng

Phone call made as I was trying to book online. Still got holiday but through agent which meant I could ask lots of questions on the recorded phone call.

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MC

I couldn’t log into the email account…

I couldn’t log into the email account element but then your second emails with account info kicked in so it was fine

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KK

Holiday cheaper than any other holiday…

Holiday cheaper than any other holiday sites.

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NR

So far, so good!

So far, so good. Very helpful.

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j

Brilliant Customer Service

We had an incredible experience with Travel Republic, thanks to their outstanding customer service. When we encountered a problem with our holiday and needed to reschedule, Tarek and Saba went above and beyond to help us. They were polite, patient, and truly dedicated to ensuring everything was sorted. Their professionalism and commitment made what could have been a stressful situation completely seamless.

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MW

Poor Customer Service…

I am writing to express my deep frustration and disappointment with the service I have received. After booking a holiday and paying my deposit, I received my ATOL certificate and flight details—only to discover that my name had been spelled incorrectly. I promptly contacted your team to rectify the issue, but since then, I have been repeatedly passed from one department to another without resolution. On several occasions, I have even been disconnected mid-call. This experience has been incredibly stressful and unacceptable. I expect a prompt correction of the name on my booking and a clear explanation of how this will be resolved without additional cost or inconvenience to me. Please treat this as a formal complaint and respond urgently. With reference to your reply: I would like to clarify and correct some details regarding my recent experience with your customer service. On Friday, 30th May, I encountered unhelpful and discourteous behavior from a member of your team. That same day, I reached out via Instagram to request an email address, as I was unable to find one online. I sent an email shortly after but have yet to receive any response. On Monday, 3rd June, I called your customer service line again and spoke with a representative who was, thankfully, much more helpful. She provided me with the correct email address as you mention, and I have since followed up accordingly. Regarding the product in question, I want to make it clear that I did not receive the full-page review that was promised. I will not be accepting any additional charges for corrections that were not due to my error. Given the lack of communication and the unsatisfactory service I’ve received, I am requesting a full refund of my deposit. If this matter cannot be resolved promptly, I will be taking my business elsewhere. Thank You!

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RK

Excellent customer service

Excellent customer service

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JC

Staff brilliant and extremely helpful

Staff brilliant and extremely helpful

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