Review summary

Travel Department is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about expensive and communication.

Based on reviews, created with AI

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The guide Max was great and informed us…

The guide Max was great and informed us every night of our plans for the next day. Hotel was in a great location and food was great.

Classic Tuscany Tour - Fantastic

Travel Dept.has come up trumps again. We have travelled with them for many years now and have never been disappointed. It is a very professional and efficient company that always delivers.

The travel department Tuscany had every thing…

The travel department had every thing arranged with no delays so well organised. The tour guide was excellent so informative and extremely nice Claudia . The only problem was sitting at the same table every night you did not get to know all the other guests as there was 50

A
Lake Como - Great holiday

Our second holiday with Travel Department as we knew from previous experience, that from the moment of booking you can relax and know everything is taken care of. A leisurely 7 night holiday with 3 leisure days. The included tours were excellent and our guide Carol looked after us very well. Hotel Bazzoni was comfortable and we enjoyed the half board meals. We had a balcony facing the lake and enjoyed watching the activity on the lake. Would recommend Travel Department for a holiday to Lake Como.

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
AC
4 out of 5 stars

Florence

A long walk from bus to Florence and back in very hot weather no plan b it's not company fault there a heat wave going on Letting us know train disruption on the bus to hotel on the 1st day there not 2days later Too much emphasis on tiping bus drivers guides it's not Anerica Hotel lovely staff very helpful rooms clean The guide in Florence very more emphasis on new toilet in the city than anything else round in cycle I couldn't find my way back to cathedral again Giving you maps out on the day instead of a day before so you look stuff up and book I'll still be going with you again

Date of experience: July 12, 2025

LC
4 out of 5 stars

A great experience

A great experience, out tour guide was friendly and helpful, we had relevant information shared throughout each tour.

Date of experience: July 11, 2025

LN
5 out of 5 stars

china solo group

I went on the solo trip to china which was fantastic travel department did everything it said on the tin from meals to trips the group i went with were small only 15 and each one of them was a delight to spend time with and chat to plus we had some great laughs along the way all the 3 hotels were beautiful finally the guide jack was a pure gentleman nothing was too much trouble for him and his infomation about china was imense plus he had a great sense of humour and joined us with the many funny moment we had on this trip if you want to see china i can not recommend jack and travel department enough

Date of experience: July 11, 2025

L
5 out of 5 stars

Tour Guide was first class.

Tour Guide was first class.

Date of experience: July 11, 2025

MD
5 out of 5 stars

The location

The location, scenery and people.

Date of experience: July 11, 2025

LP
5 out of 5 stars

The group of people that I was with…

The group of people that I was with more than have of my group had traveled with The Travel Dept. before. They were all so welcoming we all ended up eating dinner in our hotel every evening as the food in the Naxos hotel in Sicily was fabulous amazing choices of main courses and desserts. Also the wine was gorgeous and your glass was always topped up. I did venture out every day for lunch. Beautiful weather.

Date of experience: July 8, 2025

DG
4 out of 5 stars

A good variety of garden/houses…

A good variety of garden/houses visited. Bus driver was excellent.

Date of experience: July 8, 2025

o

on

US

5 out of 5 stars

Great experience on our river cruise.

We had a wonderful holiday on the Rhine and Moselle river cruise. The organisation and communication from the Travel Department was first class. I can highly recommend it.

Date of experience: July 7, 2025

JC
5 out of 5 stars

We have just returned from Puglia

We have just returned from Puglia. Cannot pass up the opportunity to comment on the brilliance of our guide Alessandra. She is the best guide we have ever had. Her knowledge and passion made it a great holiday. She went over and above her required role, eg. helping us on days not included in the tour itinerary. Doing all extra guiding without once looking for credit. Many thanks to her. A very Special person.

Date of experience: July 4, 2025

mo
5 out of 5 stars

Tuscanny

Really well looked after, from all the tour guides, bus drivers, hotel staff. Very relaxing and enjoyable experience getting to know some of our fellow travellers.

Date of experience: July 4, 2025

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