Reed is great
Reed helped me understand everything involved in going to Morocco. He covered all details of importance. I'm very happy
4.9
Excellent
1,000 reviews
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Review summary
Travel Center is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
LAWRENCE CRUZ
Lawrence was first point of contact. He was professional and informative on every part of the itinerary. He checked all details and made sure we were happy to proceed. His attitude and calm nature made it very easy for us to address our concerns. He reassured us and I would highly recommend Lwrence Cruz.
a smooth process
I recently called and booked my tickets to dubai , Luther assisted me throughout the process , He managed to book for me within secs , i am quite pleased with their customer care
My experience with travel centre has…
My experience with travel centre has been always excellent. My booking agent Will is very helpful and very clear with information provided. I will definity use their services again
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.travelcenter.uk
All reviews
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Showing 971 - 980 of 996 reviews
MA
I SPOKE WITH REED AND WILL WHO WAS KIND TOO
I SPOKE WITH REED. GREAT CHAP CARING HELPING WILLING TO GO AT MY TIME. VERY PATIENT UNDERSTANDING AND THOUGHTFUL AS I DID,NT UNDERSTAND EVERYTHING READING GOA. MARIA ATFIELD . IWILL BE LOOKING AT FUTURE BOOKING
Date of experience: July 16, 2024
JR
J R
US
Inconsistent information from agents. Never again.
Inconsistent information from agents. They will say things to you on your initial call to make sure you book with them but will all change after. Initially booked a flight and was offered to pay in installment which is always great. I was then told that if I miss a payment, there will be a £400 surcharge. I challenged this and I was told it’s all on the email I received. I then pushed back saying there is nothing in the email confirmation I received about this additional charge. The agent then stepped down when I threatened to cancel my booking. A month after, I was told to make the payment in full otherwise the airline will cancel my entire reservation. Prior to this, I was told that I have nothing to worry about as I’ve got confirmed flights and will only have to complete the payment on the agreed due date. I challenged the inconsistencies again and the agent (Dimitry) was coming up with several excuses. I was able to book alternative flights directly with the airline and it ended up costing me a lot cheaper even after losing my deposit. The agents are extremely pushy and will say things to appease you. The information they give are extremely inconsistent. It gives the impression that they are only after their sales commission. NEVER AGAIN.
Date of experience: July 16, 2024
LB
Emily at Sri Lanka Airlines
Emily was wonderful. Very helpful in explaining the booking process and completing the booking.
Date of experience: July 15, 2024
J
Jessica
US
I have booked my solo 6 in one holiday…
I have booked my solo 6 in one holiday after being skeptical about not knowing who the company was but Steve was brilliant, he was fantastic answering my questions and sorting my holiday. Thank you Steve I would book again through these.
Date of experience: July 12, 2024
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