Delicious
The cakes are great. The cakes were delivered in a timely manner. They were moist and were not damaged in any way.

Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
Tortuga Rum Cakes enjoys a strong reputation among consumers, with many praising the deliciousness and quality of their cakes. Reviewers frequently describe the cakes as "addictive," "moist," and "the best ever," making them a popular choice for gifts, especially during the holidays.
Customers appreciate the economical prices and often commend the excellent service they receive. However, there are notable complaints regarding order fulfillment, with some individuals reporting issues such as receiving incorrect quantities or being dissatisfied with the product's quality, including claims of a lack of rum flavor. Additionally, a few customers express disappointment over the size of the cakes, feeling embarrassed when gifting them.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 578 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Mar 2023.
| Month | Average | Reviews |
|---|---|---|
| Feb 23 | 1.0 | 1 |
| Mar 23 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“These Delicious Cakes”
“Beware, customer service will not be able to help”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | — | 578 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Tortuga Rum Cakes is #1 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of Tortuga Rum Cakes. Filter by what matters to you.
The cakes are great. The cakes were delivered in a timely manner. They were moist and were not damaged in any way.
Delicious and decadent!!
Great original rum cake!
Tortuga is a favorite with our family. We usually only buy from three distributors Tortuga hits all our bells & whistles!
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Delicious rum cake
Always fresh and tasty
I have been ordering from Tortuga for a number of years. I have always received my orders on time, in perfect condition and tasting wonderful, except for 1 order a few years back. A couple of the rum cakes were damaged during shipping. I contacted Tortuga and explained that these were to be gifts. Without any hesitation or questions, Tortuga sent my ENTIRE order again, with Express shipping, at no charge to me! I have given Tortuga as gifts to quite a few ppl who now order Tortuga themselves! Thank you for your delicious products and amazing customer service! I am yours forever!
Delicious! Through the years I've enjoyed sending the rum cakes to my family over Thanksgiving and Christmas Holidays.
Maggie and William are both always very helpful and orders are processed quickly with a follow up confirmation by email to ensure the details/addresses are correct. I have never had any problems and deliveries made on time.
Great company and great product. I like the original.
Good Company to deal with. Never had a complaint as a buyer and never received a complaint from our customers.
Tortuga Rum Cakes are to die for! They are so good and always moist. I have purchased the cakes for relatives, friends and for myself. Every time I visit the islands, it is the first choice for my purchases. The tin containers that the cakes are packaged in are keepers. I keep cookie cutters in one of mine. I hope they never stop making Tortuga Rum Cakes!
Everything about my order was beyond expectations. The shipping you all provide is second to none. Will order again
Have purchased Tortuga Cakes for special occasions and to share with family and friends....never disappointed!
What can I say? They just taste GREAT"
Wonderful stuff!
Excellent choices of flavours and all are delicious
Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
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