Wonderful company and excellent products
Wonderful company and excellent products

Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
Tortuga Rum Cakes enjoys a strong reputation among consumers, with many praising the deliciousness and quality of their cakes. Reviewers frequently describe the cakes as "addictive," "moist," and "the best ever," making them a popular choice for gifts, especially during the holidays.
Customers appreciate the economical prices and often commend the excellent service they receive. However, there are notable complaints regarding order fulfillment, with some individuals reporting issues such as receiving incorrect quantities or being dissatisfied with the product's quality, including claims of a lack of rum flavor. Additionally, a few customers express disappointment over the size of the cakes, feeling embarrassed when gifting them.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 578 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Mar 2023.
| Month | Average | Reviews |
|---|---|---|
| Feb 23 | 1.0 | 1 |
| Mar 23 | 4.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“These Delicious Cakes”
“Beware, customer service will not be able to help”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.2 out of 5 (good) | — | 578 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.9 out of 5 (good) | — | 51 |
Bottom line: Tortuga Rum Cakes is #1 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.2).
500 reviews of Tortuga Rum Cakes. Filter by what matters to you.
Wonderful company and excellent products
Cakes are moist, flavourful, and keep well. Love ‘em!!
I brought a rum cake home from the Caymans and wrapped it up really good and froze it. The next time I had company I served it for desert! It was so moist and yummy! I love rum cake! I have tried all the different flavors and they are all delicious! If you haven’t had one; you must try one! I order them on line! tortugarumcake.com
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they are great
These cakes are delicious! The quality is consistent with every order I’ve placed. They’re not nasty and dry like you might expect from a shipped baked product - they’re moist and delicious to the very last bite.
Tasty products and great service.
I’ve ordered several! Always delicious, many for gifts. Delivered in a timely manner. Thank you!
These are, BY FAR, the best rum cakes ever. They are so fresh, spongy, moist, and delicious. We first had them on a vacation in the US Virgin Islands, and we've been huge fans ever since.
I love these cakes, we buy them from time to time and always absolutely love them. I have never had any issues with this company and will continue to purchase Tortuga Rum Cakes from them.
My favorite great with rum raisin ice cream
Love them. Best cakes ever. None other comes close
I visited the island of ST THOMAS many many years ago and I had a cup of coffee and a piece of Tortuga original rum cake and I hooked forever for the best tasting cake money can by I order it and even mail them out to the family during the holidays they are the best
Great tasting Quality products I love their selections
I haven't had it in a while but when I did order from them the product was awesome.
I absolutely love there rum cakes
Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
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