Store Credit Card
Went to Home Goods & T J Maxx in Castle Rock, Co. Great Stores. We live in Wyoming and only have a Marshalls. Went to check out. Clerk offered us a credit card and 15% off. Didn't need the card but she was nice, the balance was $200.00 and my wife shops at Marshalls all the time, so I agreed. Well Don't Get The Card. Horrible process. Tried several times said pending, pending. All this time people are waiting to check out behind us, really humiliating. Even worse when there was no reason for it. We stopped the process and put it on our major card and left. Whoever processes cards for TJ X Cards doesn't understand customer service when people are standing in line to check out. Would have saved $30.00 but not worth the hassel. We will continue to shop their stores but the company should know that this probably happens daily
Very Poor TKMAXX
I purchased a ingersoll watch as a special birthday present but when it arrived the watch looked lovely but I couldn't change the time so I took it back to the shop thinking I could exchange it for another but was told they would refund me and I would have to reorder which I reluctantly I had to do so this left me 10 days to get refund and a replacement sent in time for a special birthday well the replacement arrived and I opened it up to a disappointing surprise of a ladies Gucci bracelet no receipt or returns included so I angrily contacted the store and it seemed they didn't care and told me to again return it but I told them it's your problem so send a courier to collect and replaced but so far nothing,I'm angry I had nothing to give at the 70th birthday party or the useless tkmaxx did give a toss even though the Gucci bracelet cost £300 and the watch £100 so I'm disgusted by how I was treated and never again will I order from the Norwich store
I order from TJ Maxx online all the…
I order from TJ Maxx online all the time. I like it because it's really easy to find what's available in my size. If I don't like it, I can return it to my local store, don't have to ship it back. And shipping is super fast.
Twice in all the years I've been ordering from them, the items that were in the packages were different than what they said they were (for example, I ordered a top, and the package said "top," but contained the matching pants). I had no problem returning them, and customer service was very helpful
I like to shop there
I like to shop there, you can find a lot of good stuff on sale, it is really convenient.
