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Review summary
Tickets Center has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and expensive.
Worse experience, most stressful place to buy tickets. Do not use this site! You don’t get your tickets until the last minute, and we still couldn’t find our tickets. Our email anywhere, even though they gave us a date. They were nowhere to be found. The sent us to a third party for our parking pass. We never found those tickets and had to buy from another source. We spent hours trying to retrieve our tickets. All around, it was a a nightmare. I wish they had a negative star rating.
I was given a ticket that I had not purchased! I clicked a ticket on the main floor and unbeknown to me, I was not given the ticket I had checked for my purchase; I didn’t know this until after I paid for it! I will never buy any tickets from this agency again! Beware, you won’t get what you thought you were paying for!!!!
I like ease of ordering.
I'm uncomfortable with the wait time to receive my tickets even though my bank account has already been charged for them.
The game is in 2 weeks
Scam, bought $290 tickets for Baltimore Orioles at Atlanta Braves game. Tickets were never delivered, trying to refund the tickets via their live chat, I was guided through some nonsense troubleshooting steps, and they made the excuse of refunds not being possible; "We operate a marketplace and the tickets you see on our platform are not owned by us. The individuals who list their tickets through us are often not able to receive refunds or cancellations on request, which means our ability to offer that option is limited to officially cancelled events only."
Absolutely the worse experience I have ever had with a ticket seller.
Charged three times the face value for a ticket and double the price for a different show. (I bought them at the same time before realizing that they were not authorized to sell tickets for the venue.) And the seats were lousy!!!!
I tried to get refunds via my credit card company but was not successful.
Avoid this company or you will be sorry!
absolutely scam site, they intentionally make it look like ticket master, they never send the tickets, they charge higher prices, they cancel your order after you pay, then refund you a small portion. This company is a complete nightmare...you've been warned...stay away, save your money and sanity...complete scam...
Great buying experience with Tickets Center. Found the seats I was looking for at the price I was willing to pay. Quick and easy payment process and confirmation.
I recently purchased very expensive over priced tickets to NHRA nationals for Saturday June 28th. Said my tickets would be transferred electronically. Arrived to my event still no tickets and said still processing. Go to gate and worker told me that i was scammed and they were not legit tickets. Had to purchase more tickets at gate (they were cheaper and better seats) Never did receive my tickets. I disputed my charge to my credit card company and will get a full refund once resolved. I will never buy tickets from these scam artists and highly suggest that no one buys tickets from this company, Ticket center does not deserve one star but was not an option to give zero.
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