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Review summary
Tickets Center has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and expensive.
Worse experience, most stressful place to buy tickets. Do not use this site! You don’t get your tickets until the last minute, and we still couldn’t find our tickets. Our email anywhere, even though they gave us a date. They were nowhere to be found. The sent us to a third party for our parking pass. We never found those tickets and had to buy from another source. We spent hours trying to retrieve our tickets. All around, it was a a nightmare. I wish they had a negative star rating.
I was given a ticket that I had not purchased! I clicked a ticket on the main floor and unbeknown to me, I was not given the ticket I had checked for my purchase; I didn’t know this until after I paid for it! I will never buy any tickets from this agency again! Beware, you won’t get what you thought you were paying for!!!!
I like ease of ordering.
I'm uncomfortable with the wait time to receive my tickets even though my bank account has already been charged for them.
The game is in 2 weeks
Scam, bought $290 tickets for Baltimore Orioles at Atlanta Braves game. Tickets were never delivered, trying to refund the tickets via their live chat, I was guided through some nonsense troubleshooting steps, and they made the excuse of refunds not being possible; "We operate a marketplace and the tickets you see on our platform are not owned by us. The individuals who list their tickets through us are often not able to receive refunds or cancellations on request, which means our ability to offer that option is limited to officially cancelled events only."
once i found my seats weren't side by side, i tried to cancel! NO WAY!!!! these people knew they had a fish on the line and were not letting me go!!!!i tried canceling with american express and they couldn't help me!at this point, i don't know who i'm supposed to see or when!! they sent generic paperwork for a baseball game! ticket fulfillment services SUCK!!!!!
Do not be fooled as I was by this site. It is not the actual event ticket site. They do put that they are a 3rd party seller but it is not very clear and up front. They are also very high pressure in their selling, but not honest. My opinion is they are online scalpers of event tickets.
I bought tickets to a Peoria Chiefs baseball game in Peoria, IL scheduled for June 4, 2025. I went to the stadium that night, only to find a sign on the gate indicating the game was canceled. Nothing more was on the sign. I received an email the following day at 5:24 pm from tickets-center.com, advising me for the first time that the game had been rescheduled for 5:00 pm THAT DAY. Because the event had started 24 minutes before I received the email, I was unable to attend with such short notice. Because the event was rescheduled, tickets-center.com won’t issue a refund.
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