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Review summary
Tickets Center has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and expensive.
Worse experience, most stressful place to buy tickets. Do not use this site! You don’t get your tickets until the last minute, and we still couldn’t find our tickets. Our email anywhere, even though they gave us a date. They were nowhere to be found. The sent us to a third party for our parking pass. We never found those tickets and had to buy from another source. We spent hours trying to retrieve our tickets. All around, it was a a nightmare. I wish they had a negative star rating.
I was given a ticket that I had not purchased! I clicked a ticket on the main floor and unbeknown to me, I was not given the ticket I had checked for my purchase; I didn’t know this until after I paid for it! I will never buy any tickets from this agency again! Beware, you won’t get what you thought you were paying for!!!!
I like ease of ordering.
I'm uncomfortable with the wait time to receive my tickets even though my bank account has already been charged for them.
The game is in 2 weeks
Scam, bought $290 tickets for Baltimore Orioles at Atlanta Braves game. Tickets were never delivered, trying to refund the tickets via their live chat, I was guided through some nonsense troubleshooting steps, and they made the excuse of refunds not being possible; "We operate a marketplace and the tickets you see on our platform are not owned by us. The individuals who list their tickets through us are often not able to receive refunds or cancellations on request, which means our ability to offer that option is limited to officially cancelled events only."
Hey to all on this review chain. I got my tickets very promptly if fact my event is 29 July and I have my tickets so in that aspect very good, just That at this early a date I could have bought them cheaper at the box office. the tickets were available I just made a stupid mistake!
I have been attempting to download my tickets but they are not accepted by Ticket Master. Initially I did not have any resolution but a day later raised my complaint on a Chat and received great response and the issue was resolved.
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