Review summary

The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Refused to by a previously registered diplomatic vehicle

Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.

C
A simple and convenient way to sell your vehicle.

This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team

d
Excellent service from Craig and the…

Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car

AS
It was really easy to do

It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.

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All reviews

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Showing 31 - 40 of 996 reviews
MA
5 out of 5 stars

Amazing experience from start to sale

Amazing experience from start to sale. Big shout out and thanks to Connor Mountain for amazing customer service. Kept me informed throughout the sale, was very professional, polite and explained everything fully about the process and payment. Really happy with the offer Connor got for my car. The guys who picked up my car and admin team who processed my payment were also amazing. I will use again and have already recommended to my family and friends. Thank you.

Date of experience: June 10, 2025

R
5 out of 5 stars

Easiest way to sell your car

Easy, great communication and honest fair valuation.

Date of experience: June 9, 2025

M
5 out of 5 stars

Amazing Experience

I cannot recommend them enough. Such a quick, easy, reliable process. Thank you to the team for their sufficient communication!

Date of experience: June 9, 2025

JB
5 out of 5 stars

Great service

Smooth transaction and no issues. Forgot to thank Megan Sykes for making the experience stress free 😊

Date of experience: June 7, 2025

JS
5 out of 5 stars

I got a very good service from the…

I got a very good service from the start,I spoke to Jamie who was very good and guided me through everything and was most helpful,and the collection of the car went very smoothly

Date of experience: June 6, 2025

JH
5 out of 5 stars

I was served by Adam Brown

I was served by Adam Brown. He was fantastic throughout and answered all of my questions. He delivered exemplary service, called back when he said he would and kept me informed. The driver turned up on time on the specified day and the agreed amount transferred into my account. An overall great service. I will use again

Date of experience: June 6, 2025

SR
5 out of 5 stars

Great service thanks personalcare taken

Great service thanks personalcare taken

Date of experience: June 6, 2025

MN
5 out of 5 stars

Good communication

Good communication Paid what agreed straight away You are honest like me no hidden surprises Thank you Regards Mark

Date of experience: June 5, 2025

BD
5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Very hassle free!! Would definitely recommend

Date of experience: June 5, 2025

S
3 out of 5 stars

It was an easy process, but money was reduced

It was an easy process, but it was frustrating that you start with a reasonable offer but you then only pay out less than half of the original offer

Date of experience: June 5, 2025

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