The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
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www.thecarbuyinggroup.co.uk1,000 total • Write a review
I’m always wary of these companies that offer you a price and then you hear that things don’t always go that smoothly. Spoke to an advisor called Richard who was really helpful and said once I was given a quote it would be paid unless anything arises that they are not previously informed about. Went through lots of questions and I was quoted my price. Arranged collection for a day that suited me and got a call from Bruce on the day to say he was half an hour away. Really friendly and arrived on time and started to do his checks on the car to see that everything was as it should be. Once he was happy and had sent all the info through, I got a call to say the money will be transferred. Bruce waited until the money was deposited and then he left. Really recommend this company. Being a female it can be daunting dealing with things like this but I felt comfortable and happy throughout the whole.
Called the car buying group & spoke to Simon found him helpful when describing the vehicle I wished to sell,the price was agreed & a collection date was arranged. The funds are transferred straight into you're account within 15 mins.would recommend this company
Straightforward paid what they said done very Straightforward
Very easy and quick to deal with. They made the task of selling my car very smooth and they offered more than BMW did for my car. Aiden and Steve were particularly helpful, knowledgeable and on the ball. They called me back every time they said they would and gave excellent service. So pleased and I would recommend them to anyone trying to sell their car.
Having gone through the process of providing numerous photos of the car and completing a questionnaire about the car. I agreed a price and arranged a date for collection. On date of collection 4 guys arrived and set about scrutinising the car, fired it up and left it to run for what seemed an eternity. One of them tried to haul the boot open, it is a powered tailgate and another set the wipers off on a frozen windscreen, who does that?!! They checked paperwork, took photos of everything. Seemed to be going okay, CBG called to say we are happy to buy the car and it is as described, but then CBG said that the service history was not satisfactory. I have several years of servicing done at my local garage and they provided a service report but according to CBG this does not constitute a service history and as I could not provide an invoice they would not accept the car had the SH I claimed. So beware, I could have negotiated but the car has been serviced as per BMW requirements on the I-drive and felt CBG were seriously out of order, so decided not to go through with the deal. The CBG callers attitude changed at this stage, started to become a bit rude, talking over me which was alarming moment. As per CBG reply the deal was eventually completed at original agreed price but I had to instigate this review of my SH by talking to a manager, so not plain sailing, however we got there in the end.
Excellent and easy service driver was great
Straightforward honest people .. Very helpful and understanding of buyer's interest and concerns. Competent and professional in doing the job with no hassle whatsoever
