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Review summary
The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by a previously registered diplomatic vehicle
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time.
They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire.
Everything went smoothly and the payment was promptly maid before the vehicle was driven away.
Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
Tha company had helpful supportive
Opatives who explained how the purchase wS planned. Christian cand to the house looked at the history and records. Agreed the price. The money was paid to my bank and my car was on its way.
Absolute waste of time. Felt very pressured to accept less than I knew it was worth. Very aggressive salesman.
Was assured the price agreed would be price paid, 100%. This became very obvious bullshit when they came to pick it up.
I took day off work, lady came to pick it up was lovely. She put me on phone to salesman who said he thought the engine sounded dodgy and they wanted 5k off.
She was shocked said in her opinion was fine so drove to we buy any car and got a grand more than car buying group offered done in 15 min.
Brilliant customer service from start to finish! All the way through from the first email, telephone calls, and the driver who collected my car. Fantastic, so easy.
Very good experience. From initial discussions to arranging vehicle pickup. Everything was communicated clearly via email and text, the phone was answered quickly and discussions over the phone were always clear and professional. Vehicle pickup took place as arranged. Once the vehicle had been assessed, payment was made within minutes. Great overall experience.
It was the driver Christian. He really made sure that the process was smooth & comfortable. I was ok like 5 out of 10 with regards to pricing as I was expecting more but never mind, I need the car to be gone as I was relocating to abroad soon.
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