The Car Buying Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Refused to by my car because it was previously registered a diplomatic vehicle. Gave no reason or explanation. Useless company, vasting my time. They mention resale restrictions and company policy making it inpossible to buy formerly registered diplomatic vehicles. This BS, there are no restrictions on selling that kind of vehicles. If it is their policy, they should inform about it in advance, not waste the customers time.
This was an experlent way to sell my car quickly and easily. Connor Mountain was particularly helpful in this process after I had filled in the online questionnaire. Everything went smoothly and the payment was promptly maid before the vehicle was driven away. Many thanks to the whole team
Excellent service from Craig and the team the collection driver was well mannered and courteous all in all a first class experience and can recommend to anyone selling their car
It was really easy to do, smooth transaction. very nice people. Answered any questions and paid instantly. Would highly recommend these. My car didn’t get picked up so I took it in and they arranged transport for me home, really thoughtful.
No description available yet.
Website
www.thecarbuyinggroup.co.uk1,000 total • Write a review
US
Paul from the Car Buying Company called me and made rhe whole process so easy. He helped increase the quote to somewhere I'd be happy with and arranged all of the information for collection that was easy and pain free.
Date of experience: March 8, 2025
US
1st staff member was brilliant, a error occurred on the system meaning my collection was cancelled, 2nd staff member well I had to start all over again , she tried to modify my agreed Price by lowering it, until the manager got involved at my request , upon collection, the valuation team requested new photos and tried to lower the price again for things they already knew about, like a service reciept. That had no milage on but was date and reg stamped! Apparently that’s not proof of a service, collection guys were independent were apologising on their behalf, but they were friendly and kept me in the loop, collection took 3 hours , they arrived just after 9. Left just after 11, tried to Say I had Paint damage and the collection company had to say there wasnt! Not the best but eventually as I had been honest in the condition they paid the agreed evaluation,
Date of experience: March 7, 2025
2nd time using The Car Buying Group, as before, completely satisfied with the professional service received from the first contact to collection of my car and instant payment. Special thanks to Megan for her kind assistance. These are the go to guys for a hassle free car sale!
Date of experience: March 7, 2025
Absolutely fantastic company. Meg dealt with buying my car. She was very polite and kept me informed all the way. I was offered what I wanted and the money was transferred straight away. Would definitely recommend and use again. 5* off me.
Date of experience: March 7, 2025
Quick easy payment. No hassle at all
Date of experience: March 7, 2025
I had a fantastic experience with exceptional service. Rich assisted me throughout the process, providing prompt and thorough information. His extensive knowledge made everything incredibly easy for me. The organization was impressive, with meticulous attention to detail. I was able to choose the most convenient location for their team to pick up the car. The check-in process was swift, and everything was handled according to our prior agreement. I was pleasantly surprised to discover that selling my car could be such a pleasure. I highly recommend this company!
Date of experience: March 6, 2025
Great service from start to finish. Dean contacted me after I asked for quote online and give me a guaranteed figure which is the figure I was given on agreed pick date. Much better figures than all other buying sites
Date of experience: March 6, 2025
Very easy to deal with, honest and follow through on their promises. Highly recommended.
Date of experience: March 6, 2025
