prompt response
Easy to work with and helpful with design.
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3.5
Average
188 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Terraboost Media has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
I have the best experience in this…
I have the best experience in this transaction. I receive a lot of help in the accomplish the work.
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No creativity!
No creativity in designing the art works. Even could not change font colors for the text lines! Communication was confusing because some emails were generated by automation system.
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They were very straight forward to work…
They were very straight forward to work with. Once I signed up they promptly reached out to design my ad. They did a beautiful job recreating the one I wanted and once approved, it was promptly displayed at the store. Very professional all around.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.terraboost.com
All reviews
188 total • Write a review
Showing 11 - 20 of 184 reviews
JP
they handled all of the process and…5 star review
they handled all of the process and made it very simple
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MB
Great communication
Great communication! Quick to respond to my questions.
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FS
Professional Approach
Great communication and follow up. Quick results and solution oriented approach.
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PG
🫡🫡🫡🫡
Communication, excellent customer service, keeping me updated with the process and well tthought out piece of art
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SH
My experience with their design team…
My experience with their design team was great. They were responsive, hearing your concerns, drafting design as per your needs. I'll highly recommend them for your marketing purposes.
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C
If I could give them a negative five…
If I could give them a negative five billion I would. Sales consultant lied to me. Long story short made zero dollars they renewed my contract without informing me and what was supposed to be a trial turned into nearly $1000 scam. DONT USE TERRABOOST.
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ED
ABSOLUTELY NO PROSPECTS
First off, this advertising did nothing for my company. No prospects at all. Not a single person said "I saw your advertisement and so I decided to call, come in, etc" Second, their design. They will design the campaign for you, but if you request a change, even one where THEY mispelled something or got the address wrong, you only get 2 "free" changes and after that they start charging you. Again, even if THEY made an error. Went an entire year with this campaign, with nothing to show for it. Then came the renewal and when we chose to cancel out of "deactivate", they kept claiming that I wasn't giving 30 days notice and would be charged another month... and another month. My sales rep told me he would make sure to waive the last month since i was 1 day away from the "30 days notice", but low and behold I was charged again. When I called to speak to someone, the man actually chuckled at me and said that person could not have promised that because it's against policy. This company is absolutely a scam. Bad practices. Bad costumer service and no return revenue. Complete disappointment
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LK
My display went missing for almost 6…
My display went missing for almost 6 months.
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