Teladoc Health

4.699 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Provider was kind and efficient

Provider was kind and efficient

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This com...Read more

0
0
🔥 High engagement

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Mark O'Neil
Mark O'Neil
1 reviews
5 months ago
5 out of 5 stars

Dr Gade

Dr. Gade was great!

Helpful?
5 months ago
5 out of 5 stars

It was great

It was great. First time doing it. Will do it again.

Helpful?
5 months ago
5 out of 5 stars

Recommend Teladoc!

I was able to register on Teladoc in a couple minutes. A competing company could not get me registered and their customer service had poor attitude about it. I had an emergency situation and Teladoc hooked me up with an ER physician within 20 minutes! I highly recommend this company for video visits.

Helpful?
5 months ago
5 out of 5 stars

I received the help I needed.

I received the help I needed.

Helpful?
Mo Better
Mo Better
1 reviews
5 months ago
5 out of 5 stars

The Doctor took care of my health…

The Doctor took care of my health issues immediately, the customer service was amazing

Helpful?
teresa leanza
teresa leanza
1 reviews
5 months ago
5 out of 5 stars

That I was able to see a practitioner…

That I was able to see a practitioner quickly and over a holiday weekend

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Heather A
Heather A
1 reviews
5 months ago
1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. I used this service for a dermatology visit. They do not do virtual for this- only a survey and adding 3 pictures. I was completely blown off by the doctor with 2 issues that were clearly not what I was dealing with. I messaged (you’re only allowed to send 1 message) saying that it couldnt be either of those things and the doc dismissed me and i was told i have to create another “appointment” if i wanted to discuss further. At $85 a pop- that was not happening. I went to urgent care and received the proper diagnosis that I suggested in my survey and was blown off. Absolute trash. I previously used them for a respiratory infection (virtual visit)- my husband used them for the same exact symptoms and received antibiotics and a steroid. I had the exact same symptoms and I was told it was viral and they couldn’t do anything for me. My husband got better in two days and I ended up at the doctor and had pneumonia. I will never use this service again. They had 2 chances and failed miserably. Don’t waste your money.

Helpful?
MonDew
MonDew
1 reviews
5 months ago
5 out of 5 stars

Doctor was knowledgeable and efficient.

Doctor was knowledgeable and efficient.

Helpful?
Keya
Keya
1 reviews
5 months ago
5 out of 5 stars

Recommended at home observation and…

Recommended at home observation and things that could always explaining and way more affordable than others

Helpful?
Etta Davis
Etta Davis
1 reviews
5 months ago
5 out of 5 stars

Prompt

Prompt, listened to my concerns. Happy with the treatment.

Helpful?
C W
C W
1 reviews
5 months ago
5 out of 5 stars

Excellent experience

Excellent experience. Super fast rx called on when needed.

Helpful?
Shana
Shana
1 reviews
5 months ago
5 out of 5 stars

Fast & easy

Setting up the account was a breeze and within 10 minutes I was able to speak with the doctor get a prescription and be on my way to feeling better.

Helpful?
5 months ago
5 out of 5 stars

Hassle free

Hassle free, resolution was quick and easy. Than you very much

Helpful?
TJ Mills
TJ Mills
1 reviews
5 months ago
5 out of 5 stars

Dr called me very quickly

Dr called me very quickly, was thorough and understanding.

Helpful?
Akio Minakami
Akio Minakami
1 reviews
5 months ago
5 out of 5 stars

Good feedbacks

Dr. Choy's good advices.

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Willo Schech
Willo Schech
1 reviews
5 months ago
5 out of 5 stars

Taken care of

What would make my experience even better if I didn’t have to do a damn survey

Helpful?
Ann
Ann
1 reviews
5 months ago
5 out of 5 stars

Prompt, Courteous, Effective

Prompt, courteous, effective appointment resulting in meds sent to pharmacy and picked up by end of the same day.

Helpful?
Erin Tripo
Erin Tripo
1 reviews
5 months ago
5 out of 5 stars

Quick process and diagnosis

Quick process and diagnosis. Meds called into pharmacy

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Tina Kusmer
Tina Kusmer
1 reviews
5 months ago
5 out of 5 stars

Teladoc was so easy to login and make…

Teladoc was so easy to login and make an appointment and kept me updated on when I would receive my appt call...which was very quick!!! The Dr. was knowledgeable and knew exactly what was going on. He prescribed 2 medications and gave some suggestions that helped my symptoms lesson almost immediately. Thank you so much!!!

Helpful?
Maria
Maria
1 reviews
5 months ago
5 out of 5 stars

Easy to use and quick response!

The app was easy to use and the Dr called me in the time frame I requested. I had my antibiotics within a few hours when the pharmacy opened.

Helpful?

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