Very prompt professional service and…
Very prompt professional service and had the loan with minutes. Thank you so much Tandem Bank
Tandem Bank receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.
Very easy to understand and professional handling
Professional company, Tandem simplified everything and it was all concluded online. Great service from start to finish.
Tandem response is fast and efficient .Good and excellent customer service .100%
I want to give a big shout-out to Jamie H Amazing customer service i work in customer service and I wish I can have hi...Read more
Very prompt professional service and had the loan with minutes. Thank you so much Tandem Bank
Everything was explained very clearly I knew exactly what each step of my application was and a totally stress free process.
Amazing experience good customer service 👏 fast and smooth transition
I was not able to open an account and when I sent a password reminder nothing was sent and so I was unable to continue.
Tandem savings accounts are the best so easy to use and simple for anyone money clears quick I love my tandem account just started and got nearly 4percent interest daily compounded added monthly it’s amazing I transfer all spare money to it. Plan to withdraw in about 17-22 years time also transfer little bits to Aviva sipp pension. And then my current account so I basically spread it out tandem is amazing tho I honestly recommend it for anybody get your siblings on it to deffo worth it can’t speak highly enough about it !!
Very good service from start to installation first class
Brilliant experience!
Very happy for quick and easy car finance. Top class. And very polite customer service
Great experience. Would highly recommend
So far I’m very impressed with dealing with this company my finance has been processed so fast it made the whole experience pleasant.
Tandem made my finance so easy to set up. The payment calculator was fantastic to work out how many months I wanted to pay back the loan. Having a 3 year interest free option was just what I was hoping for. I was pleased they put me first and overall a fantastic experience. My customer portal is fantastic to check on my payments, make extra payments when I want. Giving me control with my finance.
Awesome and thank you. Service applications easy to use. Fast and efficient
Tandam have been brilliant really quick in their decision and this made the finance side very easy.
Amazing service very quick easy process
straight forward application, all good thanks
Easy straight forward , clear and quick . Highly recommend.
Very good great outcome looking forward to collecting my car. Thanks.
Great experience very helpful
Ive had a car loan with them since January 25, as the payment date didn't coincide with my salary I contacted them and arranged to change date to the 1st of each month, since then despite 2 payments being made on the 1st I've received emails, texts and letters, today my credit score has dropped 41 points, this is a massive impact on my credit score which has always been good with no missed payments. Ive contacted them by phone 4 times in August to resolve, an official complaint has been raised, however, it takes them 8 weeks to resolve. I am absolutely furious that due to their error at how incompetent and unprofessional they are to sort their error out. At the start of the car loan I was not given the opportunity to chose a payment date, I've since found out that you can chose within 45 days of loan start. How can something as simple as moving a DD date cause me so much stress and have such an impact on my credit history. Avoid this company as their process and accountability require serious improvement. To date I am still waiting for them to resolve their error.
Very quick decision, no hassle very straight forward would recomend
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