Suzuki Motor of America, operating under the domain www.suzuki.com, is a subsidiary of Suzuki Motor Corporation, focusing on the distribution and marketing of a diverse range of vehicles and marine products in the United States. The company offers a variety of motorcycles, all-terrain vehicles (ATVs), and automotive solutions, catering to both recreational and practical transportation needs. Additionally, Suzuki Marine USA provides a selection of outboard motors and marine products, aiming to serve boating enthusiasts and marine industries. The target market for Suzuki Motor USA includes consumers seeking reliable and innovative transportation options, as well as outdoor adventurers interested in motorcycles and ATVs. The company's offerings appeal to a wide demographic, from casual riders to serious enthusiasts, and aim to provide quality products that enhance the overall riding and boating experience. Suzuki Motor USA emphasizes a commitment to customer service and satisfaction, ensuring that clients receive the support they need throughout their ownership journey.
Reviewers express a mix of satisfaction and frustration with Suzuki Motor of America. Many customers appreciate the new motorbikes, highlighting their quality and performance, with one reviewer praising their 2004 Eiger as a beloved model.
However, there are significant concerns regarding warranty issues, particularly with battery replacements; one customer reported a refusal to replace a damaged battery despite being within the warranty period. Additionally, there are complaints about the purchasing experience, with one individual expressing dissatisfaction with a vehicle bought from a dealership. While some consumers celebrate their new Suzuki models and the service received, the negative feedback regarding warranty claims and customer service cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.4 | 5 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.4 out of 5 (fair) | 67 out of 100 | — | 5 |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,060 |
Bottom line: Suzuki Motor of America is #5 of 5 on overall rating in this group.
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Quick answers to the questions people ask most.
Yes, Suzuki Motor of America is a legitimate company with numerous verified customer reviews. They maintain a solid rating based on real experiences, showcasing both positive feedback and areas for improvement.
No, Suzuki Motor of America is not a scam. The company has many verified reviews, indicating a mix of customer experiences that help inform potential buyers about the services and products offered.
Suzuki Motor of America offers a range of vehicles, including motorcycles and cars. Customers have positively reviewed models like the Hayabusa and Eiger, highlighting their performance.
Suzuki Motor of America typically accepts various payment methods, including credit cards and financing options, though specific methods can vary by dealership.
Suzuki addresses customer complaints through their support channels and aims to resolve issues directly. However, some customers have reported challenges, such as warranty claims for battery replacements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 40% are 1–2★.
Suzuki Motor of America, operating under the domain www.suzuki.com, is a subsidiary of Suzuki Motor Corporation, focusing on the distribution and marketing of a diverse range of vehicles and marine products in the United States. The company offers a variety of motorcycles, all-terrain vehicles (ATVs), and automotive solutions, catering to both recreational and practical transportation needs. Additionally, Suzuki Marine USA provides a selection of outboard motors and marine products, aiming to serve boating enthusiasts and marine industries. The target market for Suzuki Motor USA includes consumers seeking reliable and innovative transportation options, as well as outdoor adventurers interested in motorcycles and ATVs. The company's offerings appeal to a wide demographic, from casual riders to serious enthusiasts, and aim to provide quality products that enhance the overall riding and boating experience. Suzuki Motor USA emphasizes a commitment to customer service and satisfaction, ensuring that clients receive the support they need throughout their ownership journey.
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