All communication is speedy and throrough
helpful staff with speedy responses
4.9
Excellent
125 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Storm Internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable.
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Based on reviews, created with AISee what reviewers are saying
Prompt and helpful.
Prompt and helpful.
Speed of response
Speed of response
Always excellent service
I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.storminternet.co.uk
All reviews
125 total • Write a review
Showing 111 - 120 of 121 reviews
MO
Site crash fixed in less than 2 minutes…
Site crash fixed in less than 2 minutes - great
Date of experience: July 5, 2021
K
Karisha
US
Great customer service
I had a problem accessing my website and email which was resolved super quick when I contacted Storm's technical support webchat. I have always found Storm's online technical support to be friendly and helpful when I have contacted them over the years with web hosting or domain questions or issues.
Date of experience: June 29, 2021
AM
Ali Miah
US
Reassuring on-demand customer service.
I've been with Storm internet for many years now. Their customer service is excellent and its super reassuring to know that there is a team ready to help on-demand. They are piloted by a very hands-on director who is doing a cracking job of building a company with great products and a fantastic after care service.
Date of experience: June 15, 2021
KF
Great agency white label options
Storm have been the go-to hosting provider for over a decade, whilst running our digital agency. Between first class customer service and 24/7 customer support on the rare occasions it has been needed, I can’t recommend them enough.
Date of experience: April 30, 2021
O
Omar
US
The Absolute Best Hosts
We have hosted several Magento stores with Storm Internet for many years and they are the best hosting company we have ever worked with. The support is there 24/7 and they always want to help with anything. The servers are fast and work well with big Magento sites. We hope to be with them for many more years to come.
Date of experience: March 22, 2021
MS
I have used this company for shared web…
I have used this company for shared web hosting for around 14 years now since I started learning web development. My experience with their shared hosting service has been great and I am now moving to their dedicated server service which I am very excited about! In terms of personal support, I cant beat storm which is why I am using them to move up to a dedicated server!
Date of experience: March 18, 2021
SJ
Always good service
I've been a customer with Storm Internet for over 15 years, I joined them soon after they set up. I really recommend them. They have provided me with an excellent platform to host my website. Their customer service is very good and they have always helped me out with issues despite only using one of their smaller packages. They don't forget the little people!
Date of experience: February 5, 2021
SG
Absolutely awful service
Absolutely awful service, worst website host I have ever used!! They suspended my website for NO REASON!! They said I hadn't paid, I had!! They said I did it, I didn't!! When they finally admitted they suspended my accounts, not even a SORRY!! Moving my accounts as soon as possible. Steve George
Date of experience: May 15, 2019
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