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HomeGamingSteam Reviews

Steam

1.85 out of 5 stars
1.85 out of 5 stars
1.9
|Poor|60 reviews

TrustScore

1.9
1.85 out of 5 stars
Poor
5 out of 5 stars
9
4 out of 5 stars
2
3 out of 5 stars
2
2 out of 5 stars
5
1 out of 5 stars
42
60 reviews in total

Review summary

Steam has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
customer
customer
1 out of 5 stars
1/5

Bad support when time and money matter

They take your money on the spot but if there is an issue you have to wait hours or days.

0
0
🔥 High engagement
POPULAR
daniel macdonald
daniel macdonald
1 out of 5 stars
1/5

Awful

Awful , required a password reset, being ignored by something that they call customer service . Use another platform.

0
0
🔥 High engagement
POPULAR
Nazwa na yt
Nazwa na yt
1 out of 5 stars
1/5

jakby znajomy gołą psd,ę wysłał to tez…

jakby znajomy gołą psd,ę wysłał to tez ma się całe ówno otworzyć jakie tylko są okienka w tym waszym pseudo pogramie ? d...Read more

0
0
🔥 High engagement
POPULAR
Прохор Фарочко
Прохор Фарочко
3 out of 5 stars
3/5

I stopped liking it

At one time it was all convenient and stable, I liked the site, more than others, but recently there are problems with t...Read more

0
0
🔥 High engagement

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Boomer
Boomer
1 reviews
3 months ago
1 out of 5 stars

Account is unusable.

The password reset for a forgotten password is too complex. I've been locked out of my account for months. Go through the password reset process and it simply doesn't work. For some reason my email address is associated with over 20 other accounts. Then it says to use the app. I don't have a password dolts so I can't use the app. I've emailed the so called help desk, but they reset my password for one of tho other accounts associated with my email. I paid for games 8 can't use. Why do they not just send a code to my email address like every other site on the net. Incompetent buffoons.

Helpful?
Gary
Gary
1 reviews
4 months ago
1 out of 5 stars

I have had 2 games now that no longer…

I have had 2 games now that no longer work. I'm tired of spending money and, after a while, the game just stops loading, saving or coming on altogether. And Steam offers no support or suggestions on how to get the program to work.

Helpful?
ilyes belhadj
ilyes belhadj
1 reviews
4 months ago
1 out of 5 stars

Steam’s Security Failed Me, and They Won’t Help Remove My Wrongful Rust Ban

While my Steam client was running at home, I was logged out without doing anything. During that time, a hacker accessed my session and used cheats in Rust for around 42 minutes. I wasn’t even at my PC, yet their actions led to a permanent Rust ban on my account. Steam hosts and sells Rust but refuses to take any responsibility for this type of session hijacking. When I reported it, they told me the matter was between me, Facepunch, and Easy Anti-Cheat/Epic Games — and they would not help. This is unacceptable. Steam has the ability to detect unusual logins and session takeovers, yet they failed to protect my account or assist me. Now, a hacker’s actions have permanently damaged my profile, and I have no recourse. I trusted Steam with my games and account security, but this experience has completely shaken that trust.

Helpful?
Andreas Olsen
Andreas Olsen
1 reviews
4 months ago
1 out of 5 stars

Steam is slowly going in to the shitter…

Steam is slowly going in to the shitter over the past years, with new garbage «security measures» that hold your own money hostage after your try to Sell items. Crazy high fees resulting in game devs charging even Worse prices. Lots of scammers roaming free, and absolute garbage customer support. Only reason steam still is on top is because of their past(used to be the best between the little choices people had), and people have become dependent and steam knows it. They Will keep providing more and more shitty services going forward until people actually start responding in Numbers. I reccomend you find another alternative for your game library before you Get stuck on this shit like many more.

Helpful?
Vincent LOISEAU
Vincent LOISEAU
1 reviews
4 months ago
1 out of 5 stars

aucun humain dans le support

aucun humain dans le support, politique intransigeante et déshumanisé

Helpful?
Matteo
Matteo
1 reviews
4 months ago
1 out of 5 stars

basta aprirti da solo a caso

non è possibile che io termini l'attività e tu ti riapra, mannaggia a chi ti ha creato; brutta app orribile ridammi i miei soldi, lo odio dragon ball sparking zero ed è costato 80 euro. odio tutto ciò che concerne steam (a parte wallpaper engine, tu sei un grande)

Helpful?
Plumee
Plumee
1 reviews
4 months ago
1 out of 5 stars

steam bug

Bonjour, voulent joue a mon jeu du moment counter strike une mise a jour est aparu mais malheuresement steam se bave dessus et préfère commander uber eat que régler les problèmes c'est proc d'américain merci.

Helpful?

TrustPilot Scam Exposed

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ahvcu habanero
ahvcu habanero
1 reviews
4 months ago
1 out of 5 stars

ayuda al cliente pesima

ayuda al cliente pesima, despues de muchos años de cliente me hackean la cuenta y no hay forma posible de abrir 1 tiquet, ya que para eso se me pide iniciar sesion y es imposible, el soporte no puede ser peor

Helpful?
Blesk Küpper
Blesk Küpper
1 reviews
4 months ago
1 out of 5 stars

Ich bin richtig angepisst auf dieses…

Ich bin richtig angepisst auf dieses unternehmen. ich hab kein zugriff auf meine Email und meine Telefonnummer mehr. kann mich mit perso ausweisen, kenne alle daten meines kontos und die Antwort ist ständig. dass ich nur mit einen KASSENBON von vor jahren meinen Account zurukc bekommen? ALSO EIN KASSENBON AKZEPTIERT STEAM ALS PERSÖNLICHE IDENTIFIKATION ABER EIN AMTLICHES AUSWEISDOKUMENT NICHT?????????? Ist das peinlich ! Einfach nur schikane um leute zum kaufen zu locken mit neuen Account, eigentlich ein Fall für die Verbraucherzentrale. Wünsche euch 10 Jahre dünnpfiff

Helpful?
Andrew
Andrew
1 reviews
4 months ago
1 out of 5 stars

What a conning company

What conning company. Download battlefield V yesterday for £4,49 they have now put the price to £44.99 for a game from 2018

Helpful?
Thomas Clark
Thomas Clark
1 reviews
4 months ago
2 out of 5 stars

Keeps locking me out of vac

Keeps locking me out of vac though I have never had a ban or cheated on any game or server, slow customer service absolute shit

Helpful?
Mark
Mark
1 reviews
4 months ago
1 out of 5 stars

Asked to make a new ticket in a ticket!

I have tried to get access to one of my old games through steam after they took over their logging into it. I came for abit of nostalgia and got nothing but days worth of stress from their support team and still can’t log in to my account, I asked for the email associated to the account but they can’t give it without all your personal information. Would not recommend steam support services!

Helpful?
Hutzi
Hutzi
1 reviews
4 months ago
5 out of 5 stars

Die beste Gaming-Plattform seit Jahren!

Was soll man sagen? Ich nutze Steam seit vielen, vielen Jahren und es ist einfach die beste Plattform für Games und alles rund ums Gaming. Die Auswahl ist riesig, der Kundenservice ist zuverlässig, und die Plattform wird ständig weiterentwickelt. Für mich unverzichtbar!

Helpful?
Jess
Jess
1 reviews
4 months ago
1 out of 5 stars

Steam is a joke full of hackers and…

Steam is a joke full of hackers and steam takes a week to get back to you what a joke maybe check your security you tell us to use the 2 step vertification and accounts still get hacked and your lucky there was a no star as l would have clicked on that happily as you dont even deserve 1 star

Helpful?
Anon
Anon
1 reviews
4 months ago
1 out of 5 stars

Steam is currently being targeted by…

Steam is currently being targeted by fraudsters falsely recovering thousands of old steam accounts that weren't theres, their reason for fraudulently recovering accounts is to gain access the old account cs inventory with hundreds worth in old cases. Steam sides with the fraudsters and allows them to recover thousands of accounts every single day. There is also a major steam client/overlay bug that will completely force crash your PC system and Steam fail to accept the issue despite dozens of people reporting it.

Helpful?
Przemysław
Przemysław
1 reviews
4 months ago
4 out of 5 stars

Overall It's good

It a good game platform that I used for many years now, I'm deducting one star for the 30% cut from creators being excessive and there not being a clear way to take out wallet balance

Helpful?
Adam
Adam
1 reviews
4 months ago
5 out of 5 stars

Steam to świetna platforma!

Wszystko co jest związane ze Steam działa znakomicie! Bardzo łatwa obsługa, mnóstwo dostępnych gier. Całkowite bezpieczeństwo przy transakcjach. Nie rozumiem ludzi którzy narzekają, jeżeli robią coś źle to później mają problemy, proste!

Helpful?
Marco Zillmer
Marco Zillmer
1 reviews
4 months ago
3 out of 5 stars

Absolute disgrace the so called…

Absolute disgrace the so called support. Incompetent bunch of AI users. Sent them so much screenshots of linked items to my account and they still insist to want more and more evidence that that is my account. This is not supporting a client like it was few years ago, now like a told before, they just send you AI message without really a supporting human being want to help you. If you lost your steam auth and your phone number you will loose your acc. Edit: the last point was a bit cynical from me, excuse me that, they did reset the steam auth so that I can login and add a new auth sometime if it is possible. A bit pressure helped me get this problem solved. Peace.

Helpful?
Jurrien Marschall
Jurrien Marschall
1 reviews
4 months ago
1 out of 5 stars

Support? Gibt es sowas überhaupt?

Mein Account wurde mir gestohlen und kein Support reagiert. Der eine Steamsupportler der sich gemeldet hat verlangt nur Geld, ist angeblich Programmierer bei Steam und gleichzeitig Finanzmanager bei Valve. Für mich ist das eher Betrug!!!

Helpful?
lotr
lotr
1 reviews
4 months ago
1 out of 5 stars

This is the 'greatest' platform I've…

This is the 'greatest' platform I've ever used. I purchased a game but it was much below my expectations. Of course I couldn't get a refund because of two hours something policy. In two hours you don't even get to start the game. This platform is like a money making machine. If you buy a game you've certainly wasted your money. I promise I do whatever is necessary to avoid this platform.

Helpful?
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Gaming