Straight forward
Straight forward, no messing about banking. Very responsive to queries.

Starling Bank is an innovative financial institution that offers a range of personal and business banking services designed to enhance money management for its customers. The bank provides user-friendly mobile banking applications that allow users to track their spending, manage bills, and set budgets with ease. Key features include instant notifications for transactions, a Bills Manager to automate payments, and the ability to organize funds in separate "Spaces" for various savings goals. Targeting both individual consumers and businesses, Starling Bank aims to simplify banking processes and improve financial habits. With no foreign transaction fees and competitive exchange rates, the platform is particularly beneficial for customers who travel frequently. By focusing on technology-driven banking solutions, Starling Bank helps users gain better control over their finances and promotes a more transparent banking experience.
Reviewers consistently report positive experiences with Starling Bank. Customers often highlight easy, bank, starling, banking.
A minority mention drawbacks around starling, asked, only, starling asked. Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy, convenient, and ever evolving”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Starling Bank is #2 of 5 on overall rating in this group.
60 reviews of Starling Bank. Filter by what matters to you.
Straight forward, no messing about banking. Very responsive to queries.
I have no regrets about switching to Starling! I had been with my previous bank for over 25 years but wanted to move somewhere more ethical. The switch was so easy I wish I hadn't put it off for so long! The spaces within your account are great for different saving pots. My two children also have spaces and their own Starling Kite cards, with no fees, so I could cancel their Go Henry cards. Only downside of the kid's side is that they can't add the Kite card to a phone 'wallet' they can only use the physical card. Another downside of the switch for me was that they wouldn't give me a small overdraft. No idea why! I only wanted a few hundred pounds for days when payments are going out, in case I miss a notification. My old bank always had this which gave me a chance to transfer money across etc to cover outgoing payments. As a result I missed one of my credit card payments one month due to insufficient funds, due to a missed Starling notification - which I was pretty annoyed about. A small overdraft would have sorted it and given me time to spot it and transfer some money from one of my starling 'spaces'. If I had the overdraft I would have given 5 stars!
Quick answers to the questions people ask most.
Yes, Starling Bank is a legitimate company with a high rating of 4.8 out of 5 based on numerous verified customer reviews. Users frequently praise its modern banking approach and effective customer service.
No, Starling Bank is not a scam. Customer feedback consistently highlights the bank's reliability and trustworthiness, with many users reporting positive experiences and effective problem resolution.
Starling Bank provides a range of banking services including personal and business accounts, easy transfers, and multi-currency support. Customers appreciate the app's features like Spaces for budgeting.
Starling Bank allows users to manage funds in both Sterling and Euro accounts, facilitating local and international transactions. Users find the payment process straightforward and efficient.
Starling Bank offers customer support through their app and website, with responsive service reported by users. Many have experienced friendly and helpful assistance during their inquiries.
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Starling Bank is an innovative financial institution that offers a range of personal and business banking services designed to enhance money management for its customers. The bank provides user-friendly mobile banking applications that allow users to track their spending, manage bills, and set budgets with ease. Key features include instant notifications for transactions, a Bills Manager to automate payments, and the ability to organize funds in separate "Spaces" for various savings goals. Targeting both individual consumers and businesses, Starling Bank aims to simplify banking processes and improve financial habits. With no foreign transaction fees and competitive exchange rates, the platform is particularly beneficial for customers who travel frequently. By focusing on technology-driven banking solutions, Starling Bank helps users gain better control over their finances and promotes a more transparent banking experience.
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