Review summary

Sportsdirect.com has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

R
I paid for next day delivery as we…

I paid for next day delivery as we needed shoes quickly for a school event. The courier couldn't deliver and has now said two days from now which is useless. One day would be alright but for no reason two days later is the reason amazon is doing so well. I now find that there is no customer service. Just somewhere to put questions and get generic answers. This is why one company has taken over the online shopping and I should have gone with the herd.

Great communication

Great communication, fast delivery. My husband loves the shorts.

Paid for item at 8:30 the night before…

Paid for item at 8:30 the night before and received the next day excellent service.

The golf clubs ordered

The golf clubs ordered. Confirmation follows with expected delivery date 9th July. Approximately one week. I received an email three days after my order, confirming the clubs will be delivered four days earlier than expected. Absolutely delighted. Excellent customer service.

Company details

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All reviews

100 total • Write a review

Showing 1 - 10 of 96 reviews
DT
1 out of 5 stars

I paid extra for next day delivery and…

I paid extra for next day delivery and didn't receive my order

Date of experience: July 6, 2025

CJ
1 out of 5 stars

Done order online & for next day…

Done order online & for next day delivery but item didn’t get delivered until 4 days later So I’d like a full refund on my delivery charge please of £12.99 it’s not the money it’s the principle

Date of experience: July 6, 2025

q

qj

US

1 out of 5 stars

there is totally no customer service…

there is totally no customer service for your item, and no way to check your order after order placed

Date of experience: July 6, 2025

A
1 out of 5 stars

Whilst sports direct items are good …

Whilst sports direct items are good value and quality the online delivery EVRI is absolutely abysmal i have waited in all day it's 3 days late i paid for next day delivery il never go online order again I got work tomorrow and they will probably try to deliver when I'm at work what a waste of my time. when it does goes back to the delivery hub it will be another week before i be at home again should have gone to the the shop today instead . very disappointed

Date of experience: July 6, 2025

S
5 out of 5 stars

Great item

Great item!

Date of experience: July 6, 2025

de
1 out of 5 stars

I paid for next day delivery but it…

I paid for next day delivery but it hasn't been delivered

Date of experience: July 6, 2025

MP
5 out of 5 stars

First class service .Great delivery…

First class service .Great delivery time and items .cannot fault sports direct .thanks

Date of experience: July 6, 2025

TM
1 out of 5 stars

I paid £10 odd for next day delivery on…

I paid £10 odd for next day delivery on Friday morning, yet on Sunday afternoon at 17.30 as I write this, I still haven't received my order!!

Date of experience: July 6, 2025

LM
4 out of 5 stars

Excellent email communication

Excellent email communication. Items were easy to order. Quick delivery & well packaged.

Date of experience: July 6, 2025

M

MK

US

1 out of 5 stars

Paid for next day delivery but delivery…

Paid for next day delivery but delivery delayed.

Date of experience: July 6, 2025

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