Sportdirect.com is an online retailer specializing in a wide range of sporting goods and equipment for various hobbies and crafts. The company's extensive inventory includes apparel, footwear, and accessories suitable for diverse sporting activities, catering to both amateur and professional athletes. By providing a user-friendly shopping experience, Sportdirect.com aims to meet the needs of customers looking for quality products at competitive prices. Targeting sports enthusiasts and hobbyists, Sportdirect.com serves individuals interested in sports and outdoor activities. The platform is designed to facilitate easy navigation and purchasing, making it a convenient option for those seeking essential gear and apparel. With a focus on customer satisfaction, Sportdirect.com strives to deliver a comprehensive selection of products that appeal to a broad audience within the hobbies and crafts category.
Sportdirect.com receives a generally positive reception from customers, with many praising the excellent product quality and fast delivery. Reviewers frequently highlight the "snelle levering" (fast delivery) and the overall quality of the sports items, noting that their orders often arrive on time and meet expectations.
However, there are significant complaints regarding customer service, particularly related to order issues and refunds. Some customers express frustration over delays in receiving items and difficulties in contacting support for resolution. Instances of incomplete orders and lack of communication about stock availability also emerge as common concerns. Despite these issues, the majority of consumers appreciate the site's user-friendly experience and the variety of products offered. Overall, Sportdirect.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 100 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.2 | 5 |
| Sep 24 | 3.6 | 8 |
| Oct 24 | 4.6 | 9 |
| Nov 24 | 3.6 | 5 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 3.3 | 3 |
| Apr 25 | 3.7 | 3 |
| May 25 | 4.2 | 9 |
| Jun 25 | 3.5 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Ben tevreden met het product”
“Je commande une paire de foam le 6 juin, il m’annonce une livraison le 16 juin”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobbies & Crafts.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 67 out of 100 | 4.1 out of 5 (good) | 4.0 out of 5 (good) | 3.4 out of 5 (fair) | 0% | 100 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.0 out of 5 (good) | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | 4.0 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 |
Bottom line: Sportdirect.com is #5 of 5 on overall rating in this group. On quality, Pellpax scores higher (5.0 vs 3.4).
100 reviews of Sportdirect.com. Filter by what matters to you.
J ai commandé une paire de basket qui n est jamais arrivée. Le site belge n est pas en français, il n est qu en néerlandais!!! Soit, j envois qd mm mes recommandations on me répond et puis silence radio plus de nouvelles !!!! Alors que j ai envoyé la preuve de perte de colis par la société colis privé!!!!!! J attends mon remboursement.....
Alles wat ik bestelde is keurig netjes afgeleverd en 1 product is retour gegaan, en werd snel terug betaald. Snelle levering (volgende dag al) en goede producten. Top. Kan niet beter.
Quick answers to the questions people ask most.
Yes, Sportdirect.com is a legitimate company with a significant number of verified reviews and an average rating of 4.5 out of 5 stars. Many customers have praised the quality of their products and the speed of delivery.
No, Sportdirect.com is not a scam. It has received numerous verified reviews that reflect a consistent pattern of positive customer experiences, although some users have reported issues with order fulfillment.
Sportdirect.com specializes in a wide range of sports apparel and equipment, offering products such as sports shoes, clothing, and accessories, as highlighted by positive reviews on product quality.
Sportdirect.com accepts various payment methods, including major credit cards and online payment platforms, making it convenient for customers to complete their purchases.
Sportdirect.com has a return policy in place, though some customers have experienced delays in refunds. It's advisable to check their website for specific return guidelines to ensure a smooth process.
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Snelle levering en een fijne site
Mooi dat er nog in ieder geval 1 bedrijf is die zijn afspraak nakomt. De artikelen waren makkelijk te selecteren en na betaling meteen een track&trace code gekregen.
De bestelde broeken waren wat korter deze zijn teruggestuurd en verder is alles snel afgehandeld en het geld teruggestort. Nogmaals bedankt voor alles.
I'm would like to make big complain regarding Sport direct Web options and costumer service. That One and another is disgusting services. All situation is starting from the issue, that Sport Direct send twice Ex-display football shoes! The Sport direct web is just basic options if you like to find some information, but if you need to sorted out real situation you need to spend hours to find some similar information who can help you to sorted out your problem. Second one you need to do a lot of different manipulation to connect to costumer service, first you come in to virtual assistant hands, than again u must be very carefully what you are clicking, because you can be send to the beginning! Then again after different manipulation ( thank you ) you are connect to the real costumer service assistant! Now is start more interest conversation with live assistant, they find your order information, they said what they done all ready, but they don't listen you what you are trying to said and disconnecting your conversation!!! THAT IS UNBELEVEBLE!!! THAT IS DIGUSTING SERVICE EVER!!! I'm spend hours to connecting to the right person and then assistant disconnecting because they cant sorted out my question.
Goed aanbod, leuke aanbiedingen en snelle levering!
Snelle levering en het product was precies wat we nodig hadden.
I think a few people may have noted this - before i purchased a pair of trainers i checked the returns policy. The policy does not state anywhere that you have to pay £4.99 to return any item in any way. You cannot exchange in store. A very stupid policy for a business because, you'll only be ripped off once, and then never use it again. I think it should be illegal for them not to state the cost on the returns policy and will write to trading standards about this. I knew it was an immoral company and should have steered clear. More fool me. Now i have no trainers and paid £10 for the pleasure.
Absolutely disgusting no promotion stock available for euro cup just because England haven't manage to be there .....so nothing !!!sad sad sad make us feel we don't exist so never spend any penny on sportdirect ever again
De Eredivisiebal 2024 / 2025 zat beschadigd thuis in de brievenbus dat ik die retour stuurde met DHL en het pakket is in het sorteercentrum zoek geraakt en is nog niet bezorgd bij de verkoper! Ik nam contact op en gaven mij een nieuwe Eredivisiebal 2024 / 2025 en ziet er goed uit! Het zat in een doos verpakt dat het niet door de brievenbus kan! Bedankt voor de nieuwe voetbal!
Sportdirect.com is an online retailer specializing in a wide range of sporting goods and equipment for various hobbies and crafts. The company's extensive inventory includes apparel, footwear, and accessories suitable for diverse sporting activities, catering to both amateur and professional athletes. By providing a user-friendly shopping experience, Sportdirect.com aims to meet the needs of customers looking for quality products at competitive prices. Targeting sports enthusiasts and hobbyists, Sportdirect.com serves individuals interested in sports and outdoor activities. The platform is designed to facilitate easy navigation and purchasing, making it a convenient option for those seeking essential gear and apparel. With a focus on customer satisfaction, Sportdirect.com strives to deliver a comprehensive selection of products that appeal to a broad audience within the hobbies and crafts category.
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