Sportdirect.com
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Should be on Rip Off Britian
I think a few people may have noted this - before i purchased a pair of trainers i checked the returns policy. The policy does not state anywhere that you have to pay £4.99 to return any item in any way. You cannot exchange in store. A very stupid policy for a business because, you'll only be ripped off once, and then never use it again. I think it should be illegal for them not to state the cost on the returns policy and will write to trading standards about this. I knew it was an immoral company and should have steered clear. More fool me. Now i have no trainers and paid £10 for the pleasure.