Sportdirect.com is an online retailer specializing in a wide range of sporting goods and equipment for various hobbies and crafts. The company's extensive inventory includes apparel, footwear, and accessories suitable for diverse sporting activities, catering to both amateur and professional athletes. By providing a user-friendly shopping experience, Sportdirect.com aims to meet the needs of customers looking for quality products at competitive prices. Targeting sports enthusiasts and hobbyists, Sportdirect.com serves individuals interested in sports and outdoor activities. The platform is designed to facilitate easy navigation and purchasing, making it a convenient option for those seeking essential gear and apparel. With a focus on customer satisfaction, Sportdirect.com strives to deliver a comprehensive selection of products that appeal to a broad audience within the hobbies and crafts category.
Sportdirect.com receives a generally positive reception from customers, with many praising the excellent product quality and fast delivery. Reviewers frequently highlight the "snelle levering" (fast delivery) and the overall quality of the sports items, noting that their orders often arrive on time and meet expectations.
However, there are significant complaints regarding customer service, particularly related to order issues and refunds. Some customers express frustration over delays in receiving items and difficulties in contacting support for resolution. Instances of incomplete orders and lack of communication about stock availability also emerge as common concerns. Despite these issues, the majority of consumers appreciate the site's user-friendly experience and the variety of products offered. Overall, Sportdirect.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 100 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.2 | 5 |
| Sep 24 | 3.6 | 8 |
| Oct 24 | 4.6 | 9 |
| Nov 24 | 3.6 | 5 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 4 |
| Feb 25 | 5.0 | 6 |
| Mar 25 | 3.3 | 3 |
| Apr 25 | 3.7 | 3 |
| May 25 | 4.2 | 9 |
| Jun 25 | 3.5 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Ben tevreden met het product”
“Je commande une paire de foam le 6 juin, il m’annonce une livraison le 16 juin”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobbies & Crafts.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.0 out of 5 (good) | 3.4 out of 5 (fair) | 0% | 100 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.0 out of 5 (good) | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | 4.0 out of 5 (good) | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 25 |
Bottom line: Sportdirect.com is #5 of 5 on overall rating in this group. On quality, Pellpax scores higher (5.0 vs 3.4).
100 reviews of Sportdirect.com. Filter by what matters to you.
Over a year ago
Al diverse keren sport artikelen gekocht bij sportdirect. Super mooie en geweldige kwaliteit. En zeer snelle levering.
Over a year ago
Vooraf betalen en als dan blijkt dat een artikel niet op voorraad is moet je er zelf achteraan gaan hoe dit nu op te lossen. Als alternatief werd echter wel een duurder artikel aangeboden dat werd nag... See more
Quick answers to the questions people ask most.
Yes, Sportdirect.com is a legitimate company with a significant number of verified reviews and an average rating of 4.5 out of 5 stars. Many customers have praised the quality of their products and the speed of delivery.
No, Sportdirect.com is not a scam. It has received numerous verified reviews that reflect a consistent pattern of positive customer experiences, although some users have reported issues with order fulfillment.
Sportdirect.com specializes in a wide range of sports apparel and equipment, offering products such as sports shoes, clothing, and accessories, as highlighted by positive reviews on product quality.
Sportdirect.com accepts various payment methods, including major credit cards and online payment platforms, making it convenient for customers to complete their purchases.
Sportdirect.com has a return policy in place, though some customers have experienced delays in refunds. It's advisable to check their website for specific return guidelines to ensure a smooth process.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Mooie.broek
Al diverse keren sport artikelen gekocht bij sportdirect. Super mooie en geweldige kwaliteit. En zeer snelle levering.
Je commande une paire de foam le 6 juin, il m’annonce une livraison le 16 juin. Une semaine après le 16 juin, toujours pas ma paire de foam, pas de message de retard, pas d’excuse , un manque de professionnalisme conséquent et très alarmant. Je décide d’envoyer un message au service client, elle s’excuse pour le desagrément en précisant un colis perdu en transit et me propose 10% de remise sur ma prochaine commande ( comme les gens qui s’inscrivent sur leur site 😂😂😂) un manque de respect assez conséquent. Très mauvaise expérience et je ne commanderais plus d’articles chez eux après réception de mon colis ( si il décide à me le livrer correctement 😂😂😂)
Vooraf betalen en als dan blijkt dat een artikel niet op voorraad is moet je er zelf achteraan gaan hoe dit nu op te lossen. Als alternatief werd echter wel een duurder artikel aangeboden dat werd nagezonden.
Goede kwaliteit pruduct, goed geprijsd en snelle levering.
Na telefonisch contact werd ik zeer vriendelijk te woord gestaan door een medewerker en perfect naar een oplossing voor mij gezorgd
Lost count of how many times I go into the store in my town and they don't have all the sizes you want. You then have to pay £5 to get the item in your size delivered to the store. At this point you are still unable to try it on to see if it fits.
Sportdirect.com levert constant naar wens en is voor mij m'n vaste leverancier van sportkleding. Perfect, altijd goed, absoluut aanrader.
Omdat alles volgens plan is verlopen.
Sportvriendelijk, prettige site, Veel keuzes, redelijke prijzen, snelle levering! Verdient echt 5 sterren! Ramon uit Capelle a/d IJssel.
Ben tevreden met het product..
Bonjour je n'ai toujours aucun retour du remboursement de ma commande n° SDFR50001000925395 qui a été renvoyée le 16/04/2025. impossible de les contacter par mail et par téléphone INADMISSIBLE
Snelle afhandeling van mijn bestelling. Snelle ontvangst van bestelde artikelen. Nette en vlotte levering. Blij met de bestelde items. 🥰
Perfecte kwaliteit snelle levering👌
Franchement ils sont nuls je déconseille de commander en ligne, j’ai retourné un colis ils m’ont toujours pas remboursé bientôt 1 mois et tu ne peux même pas les joindre au telephone raison pour laquelle je ne passe plus de commande chez sport direct
Producten precies zoals omschrijven en netjes afgeleverd. In korte tijd twee keer een bestelling geplaatst via bol.com. 😊😊
Trainingspak is prachtig en werd de volgende dag al bezorgd !! Echt kwaliteit ook en blijft ook mooi na het wassen :)
Sportdirect.com is an online retailer specializing in a wide range of sporting goods and equipment for various hobbies and crafts. The company's extensive inventory includes apparel, footwear, and accessories suitable for diverse sporting activities, catering to both amateur and professional athletes. By providing a user-friendly shopping experience, Sportdirect.com aims to meet the needs of customers looking for quality products at competitive prices. Targeting sports enthusiasts and hobbyists, Sportdirect.com serves individuals interested in sports and outdoor activities. The platform is designed to facilitate easy navigation and purchasing, making it a convenient option for those seeking essential gear and apparel. With a focus on customer satisfaction, Sportdirect.com strives to deliver a comprehensive selection of products that appeal to a broad audience within the hobbies and crafts category.
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