SpaSeekers.com Reviews

Great experience we had the best day and the staff were amazing.

As soon as I made booking and got confirmation, I realised I had clicked on the wrong date. Rang them and they sorted it out for me

Great price, easy to book

Very simple to book

Quick and easy to use

Easy to use and a discount for my chosen spa

Easy to Order online

I Have used them many times before. Always helpful and very professional. Went the extra mile this time when I was very concerned I had been the victim of an attempted scam. Personal call from one of spaseekers staff for more information fully resolved with the hour and honest enough to say possible problem with their system. I admire total honesty from anyone.

Easy to use and found my spa very quickly.

Easy booking and better price than booking direct.

Booking was easy but I entered a voucher for £200 and it took my payment without deducting it

Honestly if I couldd give 0 stars i would. I booked a rather expensive weekend away for my sister for her 40th birthday. This had been booked for months when spa seakers emailed me to say they had the price wrong and wanted more money (I had already spent £480 by this point and the booking was in a couple of months) I explained i wasn't happy to pay more as I paid in full the price agreed. The company then tried to offer me different hotels in completely different locations and a different quality or to move to a different date. We couldn't move the date as holidays had been taken from work and childcare arranged. I was also unhappy with alternative as the area was not an area I feel you could spend a weekend in and the hotel was a far less quality. I explained that I understand that mistakes happen however I was not happy with the solution and wanted an alternative solution. This was December 25. A month later (January 26) I had no response. The weekend was due to take place in February 26. I had no choice but to request a refund. I received a refund however have been left with no spa weekend and no time to book another one as its only a month away prices have risen. I only received an email with a to confirm the refund however in my eye, very little if none empathy that they have completely ruined a gift. No follow up on my complaint. I will not be using this company again due to the lack of customer service and lack of update/ communication.

Website easy to use & a large variety of spa’s to choose from

The agent flawlessly resolved a scheduling problem during our phone conversation.

We haven’t been yet ,, the booking was smooth sailing with no issues

Really simple and quick to book. With good prices

Had problems with your website but emailed you , and Katy was very helpful and quick getting our booking finalised

Easy to book, staff friends and very helpful.

Easy to use website, great selection of spas to choose from.

Josh was very quick and helpful